Job Description

Job Role: -

Compliance Officer & Personal Assistant to Directors

Role Purpose

We are seeking a highly organised, detail-oriented, and commercially minded individual to join our team as a

Compliance Officer & Personal Assistant (PA)

. This hybrid role combines responsibility for overseeing the company's quality, environmental, and regulatory compliance, alongside providing high-level administrative and commercial support to the Directors.

Key Responsibilities

1. Compliance Responsibilities

Quality Management (ISO 9001)

Maintain and improve the Quality Management System (QMS) Ensure continued compliance with ISO 9001 certification Conduct internal quality audits and support external audits Investigate non-conformities and implement corrective/preventive actions (CAPAs) Review and update company policies and procedures

Environmental Management (ISO 14001)

Maintain the Environmental Management System (EMS) Monitor environmental performance (e.g. waste, energy use) and drive sustainability improvements Ensure ISO 14001 compliance and report on science-based targets (SBTs) Coordinate continuous improvement initiatives in sustainability

Regulatory & Legal Compliance

Ensure the company is compliant with relevant food industry regulations and legislation Monitor legal/regulatory updates and update internal processes accordingly Oversee compliance with EPR (Extended Producer Responsibility), including packaging waste and recycling

Supplier & Customer Compliance

Complete customer compliance documentation and due diligence forms Manage supplier approval processes and ensure compliance tracking Maintain up-to-date ethical trade records, including SEDEX and supplier certifications (e.g. BRC, HACCP, Organic)

Auditing & Certification

Plan and conduct internal audits Prepare for and support external audits (certification bodies, customer audits) Maintain audit documentation and manage follow-up actions

ESG & Sustainability

Support the development and reporting of Environmental, Social, and Governance (ESG) metrics Coordinate ESG strategy across departments

Training & Risk Management

Conduct or coordinate staff training on compliance topics Assist in risk assessments and continuous improvement projects

2. Personal Assistant (PA) Responsibilities

Administrative Support

Take accurate notes and prepare action logs from Directors and Managers meetings Follow up with internal personnel to ensure timely progress on assigned actions Prepare internal presentations, reports, and summaries as required

Commercial Support

Extract and analyse commercial data from internal systems Prepare costings, pricing models, and customer-facing proposals and presentations Assist in the preparation of tender responses and commercial documents

Stakeholder Coordination

Act as a point of contact for the Directors regarding administrative and project-related matters Coordinate diary management, meeting scheduling, and document preparation, hotel and flight/train bookings.

Key Skills & Experience

Experience in compliance, quality assurance, or environmental role Knowledge of ISO 9001 and ISO 14001 standards Understanding of UK food industry regulations, EPR, and SEDEX Strong administrative and organisational skills Excellent communication and interpersonal abilities Strong commercial acumen and data literacy Proficient in Microsoft Office (Excel, Word, PowerPoint); experience with internal ERP or data systems is desirable Ability to handle confidential information with discretion Self-motivated and able to manage multiple priorities effectively

Qualifications

Degree or relevant qualification in Quality, Compliance, Environmental Management, or Business Administration (desirable) ISO internal auditor training (desirable) Previous PA, Executive Assistant, or administrative experience in a senior setting (essential)

Why Join Us?

Opportunity to work closely with the senior leadership team and make a direct impact Be part of a company committed to sustainability, ethics, and quality.
Job Types: Full-time, Permanent

Pay: 30,000.00-45,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Additional leave Canteen Company events Discounted or free food Employee discount Free parking On-site parking Store discount
Schedule:

Day shift Holidays Monday to Friday No weekends Overtime
Education:

A-Level or equivalent (required)
Experience:

Compliance management: 4 years (required)
Work Location: In person