Key Purpose of the Job:
We are seeking a Credit Controller to join our team. In this pivotal role, you will support the Credit Control team in managing customer accounts, ensuring timely collection of payments, resolving queries & maintaining accurate financial records.
Key Job Responsibilities:
Sent out invoices and credit notes
Monitor and chase overdue payments via email & phone
Maintain customer account records & update financial systems
Liaise with internal departments to resolve invoice disputes
Prepare aged debtor reports and escalate issues as needed
Prepare and distribute monthly statements
Resolve customer queries professionally and in a timely manner within company guidelines and policy
Accurately record incoming cash on the financial systems
Maintain and process monthly direct debit collections
Monitor designated email inboxes and take appropriate actions as necessary
Support the team with any ad hoc administrative tasks
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