Ralawise has been established for over 40 years and has become the largest and leading UK distributor of promotional wear and leisure clothing. With a head office in North Wales and operations across Europe, the business offers a diverse range of products and operates within a fast-growing industry.
This fixed-term role provides a fantastic opportunity to develop credit control and customer service skills in a supportive, mentor-led environment. You'll gain meaningful experience in a well-established distribution business which is market leader in the clothing distribution industry, contributing to a collaborative and customer-focused team.
Main purpose/objective of post:
We are seeking a fluent French and English speaker to join our Credit Management team as an Assistant Credit Controller - France on a fixed-term contract to cover maternity leave. This role offers a valuable opportunity to gain hands-on experience in credit control within a large, fast-paced distribution business.
The successful candidate will support the maintenance of the French sales ledger, working closely with the Credit Controller and under daily task guidance. You will play a key role in ensuring smooth customer communications and supporting credit processes, with a strong focus on delivering excellent service to our French customer base.
Under the daily guidance of the Credit Controller, you will assist with:
Managing French customer accounts within the sales ledger as part of a larger team
Building and maintaining strong customer relationships to deliver outstanding service
Supporting credit control processes to ensure high cash flow and reduced overdue debt
Collaborating with internal teams to resolve customer account discrepancies promptly
Appropriately allocating customer payments and managing related queries
Maintaining accurate and up-to-date records of customer account details
Performing general administrative duties as directed to support credit management operations
Core Competencies and Skills
Language Skills: Fluent in French and English (written and spoken); additional languages are a plus
Communication: Excellent interpersonal, verbal, and written communication skills
Teamwork: Ability to work collaboratively within a team and independently
IT Proficiency: Competent in Microsoft Word, Excel, Outlook; able to quickly learn internal systems
Job Types: Full-time, Fixed term contract
Pay: 26,000.00-28,000.00 per year
Benefits:
Company pension
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Schedule:
Monday to Friday
Application question(s):
Do you live within 20 miles of Deeside CH5
Language:
Fluent French and English (required)
Work Location: In person
Reference ID: French
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