Job Description

Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e-commerce and innovation, as we look to transform the way our passengers spend at our airport.


We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world.



This is a fantastic opportunity to support the Commercial Property Development team, influence the development and execution of our H8 Business Plan and contribute to our ambitions to transform our real estate portfolio by unlocking the development of our CTA (Central Terminal Area) and Perimeter land banks, in order to support us being an airport fit for the future.


The role of Assistant Development Manager will play a key role in supporting business case development and strategy curation for property development capital projects due for initiation or completion in Heathrow's H7 and H8 regulatory periods. The role will report to the Senior Development Strategy Manager and also provide key support to the Strategic Development Manager.



Work with the Senior Development Strategy Manager and Strategic Development Manager to drive new developments across the estate, with a view to optimising non-aero revenue for Heathrow. Support on the work to refine and implement our property development strategy. This includes working closely with our internal regulation team and engaging with the CAA to seek regulatory change to enable investment. Provide support on feasibility studies of development opportunities - this may include sourcing preliminary market evidence and drafting high-level business cases to support senior managers scope development opportunities. Support with detailed development and strategy briefs, for example to be used as part of the tendering and selection process for commercial partners or for internal governance. Support on specific property development capital projects with financial/numerical analysis, leveraging the ability to engage and influence stakeholders, and taking a lead role in producing reports and presentation materials.

Financial numeracy, written and verbal communication skills. Strong presentation creation and report writing skills, for a variety of stakeholders including senior and external stakeholders. Confidence using Excel to create simple financial models and cashflows. Good stakeholder engagement, management and influencing skills in a complex internal and external stakeholder environment. Critical and strategic thinking ability. An understanding of operational estates and the complex inter-dependencies, contractual procedures and experience of working with multi-disciplinary technical teams.

#LI-Hybrid



There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.


Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.


It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.


Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.