Job Description

VINCI Facilities
Performance Administrator
Sub Division: Healthcare
Location: Bromley
Contract Type: Permanent
Hours: Full Time - 40 hours - Monday to Friday
Creating and maintaining great places to live and work delivered by excellent people who care...
Purpose of Role
We are recruiting for a Performance Administrator to join our Facilities Management team at the Princess Royal University Hospital in Orpington.

This is a key role supporting the Performance Manager by monitoring performance, analysing maintenance data, and ensuring contractual obligations are achieved. You will take responsibility for reviewing SLA and KPI maintenance book data, identifying performance gaps, and producing clear reports and recommendations to drive continuous improvement in service delivery.
Responsibilities

• Assist the Performance Manager with quality processes, performance monitoring and contractual reporting.
• Review and analyse SLA and KPI maintenance data, highlighting trends and areas for improvement.
• Produce accurate and timely reports to support decision-making.
• Provide suggestions to improve day-to-day operational performance.
• Liaise with internal teams and external clients to ensure consistent communication and data accuracy.
• Support with CAFM system data management and reporting (experience desirable

Essential Qualifications/Skills

• Previous experience within a facilities or maintenance environment is essential.
• Strong Excel skills including VLOOKUPs, pivot tables and data analysis.
• Previous CAFM experience desirable.
• Excellent attention to detail with strong data analysis skills.
• Strong organisational skills and the ability to meet deadlines.
• Effective communication skills to engage with both colleagues and clients.

In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more.
We are VINCI Facilities - experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders - and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential.
Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other's differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.
Should you require any reasonable adjustments to be made as part of the application process please contact us directly.
VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.

Skills Required