Job Description

Assistant Facilities Manager

Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed.


Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service modelspanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Carewe deliver compliance, quality, and operational excellence while reducing cost and carbon impact.


Our award-winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data-led estate management at scale.


The Hive is a unique, award-winning facility in the heart of Worcester, combining a public and university library, archive, social services, and community spaces under one roof. Managed by Bellrock in partnership with Worcester Council and Worcester University, it is a dynamic and inspiring environment where excellent facilities management helps keep services running smoothly for all users.


We are seeking an enthusiastic and proactive Assistant Facilities Manager to support the delivery of hard and soft FM services at The Hive. Working closely with the Facilities Manager, you will play a key role in ensuring the building operates safely, efficiently, and to the highest standards.


A significant part of the role will involve supervising a team of caretaking staff, ensuring they are motivated, supported, and delivering excellent service to building users. You will act as a point of contact for staff, contractors, and stakeholders, helping to maintain a culture of professionalism, collaboration, and continuous improvement.

How will you be the change?

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We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you're in. Because every role plays a part in driving us further. And everyone can be the change. That's how deliver value for our customers, and building systems that lead the way


And as a Assistant Facilities Manager with Bellrock, you'll do it by

Day-to-day supervision of caretaking staff, including workload allocation, performance monitoring, and training. Supporting the Facilities Manager with the delivery of planned and reactive maintenance across the building. Acting as a first point of contact for FM queries, escalating issues where appropriate. Ensuring compliance with health, safety, and statutory requirements at all times. Liaising with contractors and suppliers to ensure work is completed to specification and within agreed timescales. Assisting with space management, room setups, and ensuring the smooth running of events within The Hive. Supporting reporting, audits, and inspections as required.

What does it take?

If you're ready to be the energy that helps us build our business, share our success, and really own it as a Assistant Facilities Manager, you'll need


Previous experience in facilities management or building operations, ideally within a public, educational, or mixed-use environment. Strong supervisory skills with experience managing or coordinating staff. Knowledge of health and safety requirements in facilities management. Excellent communication and interpersonal skills, with the ability to build positive relationships with staff, stakeholders, and customers. A practical, hands-on approach with the ability to manage multiple priorities. IT literate with good organisational and reporting skills.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from theWorcester Library, Worcester, WR1 3PB Generally Mon - Fri , occasional weekends, some shift work 8.30 - 5.00 (+on call rota).

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:


25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it's on us)


Salary exchange pension scheme


Life cover


Paid sick leave


Health Assured employee assistance and wellness program


Enhanced maternity, paternity and adoption leave


Salary sacrifice schemes: Cycle to work


Holiday purchase scheme of additional 5 days per year


Offers and discount scheme designed to save money on everyday shopping and essentials


Healthcare Cashplan


MotorSave Scheme


Refer a friend


Liftshare


Virtual GP

Helping you to shine

We've always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.


So, if you join us, you'll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?

Our people are our passion, so we're all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you're ready to start your career journey with Bellrock, we're ready to welcome you. It's a great place to be - the light, the energy, the solution. You.


Apply today.