Job Description

Description

Supporting File Handlers; performing delegated tasks, to pursue the progression and/or resolution of a file as a soon as practically possible. The role with involve working upon complex and high value military claims in a fast paced environment allowing for development in NIHL cases.

Key Responsibilities

To undertake initial steps on a file including sending out acknowledgements, and procedural documents such as registration of CRU and the obtaining of key documentation. Conducting such investigations as are appropriate and as may be delegated by File Handler/s, this could include obtaining and reviewing military personnel and medical records/medical evidence Carry out standard procedural tasks Progress with training to allow development with the role to allow the completion of more complex tasks Instructing experts where the need arises To assist the File Handlers in progressing the file in the most appropriate manner To ensure compliance with SRA Standards & Regulations

Activity Time Frames:

Adaptable, follows direction of the File Handler/s and prioritises own activity on a daily basis Typically expects 6 chargeable hours per day, to be agreed at team local level Support File Handlers Works on case load of File Handlers Completes delegated tasks within the time frame set

Skills, Knowledge & Expertise

This role is a junior entry level role that will support an individual in the first steps of their legal career. This role will initially involve repetitive tasks, however, opportunities to develop (where desired) will be supported based on the performance of the individual and the appetite to progress in the role.

Capabilities needed to succeed and excel in the role:

Organisation Motivation A willingness to learn Able to take direction from a more senior individual Technical knowledge and Experience to be developed

About Keoghs

Keoghs is the leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than 1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.


With more than 50 years' experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we've transformed the claims handling process for low-value personal injury claims; we've reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.