Job Description

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Description

WHY APPLY:

Join a dynamic, expanding team where your contributions have a real impact on clients and outcomes. Benefit from structured career development, mentoring, and opportunities to grow into leadership roles. Work in a supportive and professional environment that encourages collaboration, innovation, and achieving results. Be part of a team that values teamwork, professional growth, and making a meaningful difference every day.

ABOUT THE TEAM:

A nationwide team of 130 specialist professionals, operating across the UK and acting on behalf of all four major legacy insurers, as well as corporate and public sector clients. The team provide an end-to-end disease service, blending strategic advisory expertise with a proven, scalable volume capability across both long- and short-tail disease claims. The team are experts in delivering valuable market insight and trend analysis to help clients strengthen their approach, improve outcomes, and control overall claim spend. The team handle a broad spectrum of matters, from high-volume NIHL claims to complex group litigation, using experience and innovation to minimise indemnity costs.

ROLE OVERVIEW:

Due to continued expansion, we are seeking an Assistant File Handler to join our Industrial Disease team in Liverpool, supporting a growing and diverse client base. Assist with managing a varied caseload of Industrial Disease matters, including NIHL and other disease claims, contributing to positive client outcomes. Work closely with senior team members to progress claims efficiently while developing your technical knowledge and practical experience. Become part of an energetic, collaborative, and friendly team with strong opportunities for career growth and development.


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WHAT YOU'LL DO:

Assist in progressing files effectively and appropriately, ensuring compliance with client SLAs, court directions, timetables, and SRA Standards & Regulations. Draft court documents, prepare bundles, review records and documentation, and analyse evidence to support the effective management of claims. Support dispute resolution activities, including negotiation, advocacy tasks, and attendance at telephone hearings where required. Liaise with clients, Counsel, and experts, providing accurate client reporting and managing instructions as part of the wider case strategy. Maintain accurate MI, update systems regularly, complete fee-earning tasks efficiently, and work towards achieving agreed chargeable targets.


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SKILLS & EXPERTISE

Strong organisational skills, with the ability to manage multiple tasks, prioritise workloads effectively, and maintain accurate and well-ordered case files. A motivated and proactive approach to work, demonstrating commitment to meeting deadlines, contributing to team objectives, and delivering a high standard of support. A genuine willingness to learn and develop, with an openness to building technical knowledge and practical experience within a specialist legal environment. Ability to take direction and guidance from senior colleagues, applying feedback constructively while progressively developing technical knowledge and experience. Previous litigation experience is advantageous but not essential. Ability to apply strong analytical and critical thinking skills. Develop a solid understanding of key legal concepts through structured guidance, including the relevant area of law, liability, and quantum. Gain deeper knowledge of the Civil Procedure Rules (CPR) and how they apply in practice. Build experience in financial management, including tracking fees and recording chargeable hours.


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BENEFITS:

Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme
Tech Scheme
Season Ticket Loan
Gym Flex
Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
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About Keoghs

Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than 1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.


With more than 50 years' experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we've transformed the claims handling process for low-value personal injury claims; we've reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.