Job Description

Assistant Health Club Manager

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

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There is a saying in Glasgow 'The People Make Glasgow' and at Hilton Glasgow it is the team that makes it great. We support you, we encourage you, we work together, we are passionate about the Hotel and Guest experience and this is what keeps us here!

Yearly Salary

of 27,124.02

A WORLD OF REWARDS

Smart uniform provided

andlaundered

Free

and healthy

meals

when on duty

Grow your Career

Personal Development

programmes designed to support you at every step of your career

A chance to make a difference

through our Corporate Responsibility programmes - Find out what and how we are doing ()

Team Member Travel Program:

discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts:

with Perks at Work

Holiday:

28 daysincluding bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Free Parking

(depending on availability)

Discounted Taxi

when public transports stop running

Guest Experience Day

after successfully passing probation

Modern and inclusive

Team Member's areas
An Assistant Health Club Manager is responsible for assisting the Health Club Manager with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual revenue targets.

What will I be doing?

As an Assistant Health Club Manager, you will be responsible for assisting the Health Club Manager with operations, team management, and training to deliver an excellent Guest and Member experience. An Assistant Health Club Manager will also be required to help achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:


Assist Health Club Manager with managing operations Assist Health Club Manager with managing team members to ensure high motivation, provision of high quality service and ongoing development Assist Health Club Manager with the recruiting, managing, training and development of the team Assist Health Club Manger in meeting revenue targets and overall department annual budget Manage customer feedback effectively to ensure continuous service and programme improvement Respond to audits to ensure continual improvement is achieved Liaise with other hotel departments Ensure customers and guests receive friendly and consistent personalised service from all team members Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests

What are we looking for?

An Assistant Health Club Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:


Supervisory experience within the leisure sector Ability to work under pressure Excellent grooming standards Willingness to develop team members and self Flexibility to respond to a range of different work situations Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


Passion for Customer Service and ability to close a sale Relevant Fitness and pool qualifications Ability to meet financial targets

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

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