Job Description

I'm on the lookout for a Front of House team member to add some extra sparkle to our existing team of superstars.

Someone who can rock a smile brighter than our members neon leggings and keep our health club humming like a well-oiled treadmill. From high-fiving the morning crew to serving Cappuccino's to those attending Classes , your mission, should you choose to accept it, is to keep the good vibes flowing, energy levels high and the service super special!

So, if you think youre a master of multitasking with a black belt in banter, if you can make Mondays marvellous and Fridays feel good we've got a job with your name written all over it!

Here's a little bit of detail which may help you decide if this may be the right job for you .......

Outline Role & Responsibilities

Responsible for delivering excellent Front of House services to members and guests reporting to the Health Club Manager. Duties Inc. but not limited to:

Setting the tone for exceptional customer service and operations standards Scheduling appointments, processing payments and keeping accurate records Engaging with members and guests, resolving problems, tackling tricky situations and gathering feedback Collaborating with Membership team, Therapists, Fitness Instructors and team members to ensure seamless scheduling and service delivery Promoting and selling products and services that match members wants and needs

Skills and attributes required:

Professional and presentable creating a positive first impression Flexibility including working some shifts including mornings from 6am, evenings to 9pm and 1:5 weekends Proven customer service and sales experience Financially proficient, carrying out till reconciliations, stock checks and processing transactions Knowledge and passion for health, wellness and fitness with previous experience in a similar role in the hospitality, wellness, or fitness industry is preferred but not essential.
So, what are you waiting for ............... get in touch to find out more

Job Types: Part-time, Permanent

Pay: From 12.27 per hour

Expected hours: No less than 16 per week

Benefits:

Company events Discounted or free food Free fitness classes Free parking Gym membership On-site gym On-site parking
Work Location: In person