Job Description

Permanent - Full time Competitive + Excellent Benefits
Monday to Friday 07:30am to 5pm & Alternate Saturday mornings 8am to 12 midday
Norwich



49949

Assistant Hire Manager - Norwich, NR3 3TP (Industry experience? Not essential)

Who we are

We're Travis Perkins Hire. With 250 locations nationwide, we're proud to be part of the Travis Perkins family. Whether it's tool, plant, and equipment hire, powered access, waste management, or welfare hire, we've got our customers covered at every stage of their project. Need advice, safety training, or a demo? We're always ready to help. Hiring with us is simple -- we tailor the price to suit our customers, offering a reliable delivery and collection service they can count on. Quick jobs or tough jobs, we get it sorted.

What you'll be doing

In this role, you'll be right alongside the Hire Branch Manager at our Norwich Branch, making sure everything in the Hire department runs smoothly. It's all about building great customer relationships, driving sales, and making sure our customers are getting the most out of what we offer. Safety will be your priority too, making sure the team spots and sorts any issues quickly. Plus, you'll be keeping an eye on the key numbers, helping us hit our targets, and keeping the Hire business performing at its best!

What's in It for You?

You'll be part of the UK's biggest builders' merchant with endless opportunities to grow and develop! You'll be part of a supportive, friendly team where your skills matter... With over 500 branches across the Travis Perkins business, there's always room to learn, progress, and make a real impact. Plus, we offer great benefits and career development, come be a part of something big!

We offer:Attractive annual salary Performance-based bonus that rewards your hard work Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth Generous contributory pension scheme to secure your future Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation Wellbeing support to keep you feeling your best MyPerks discounts at top retailers, restaurants, and more!

Working hours:

Monday-Friday, 7:30 am to 5:00 pm, and you'll only work 2 Saturdays every 4 weeks (Saturdays are 8:00 am to Midday).

What you'll be responsible for:

Driving Sales & Margins:

Support the Hire Branch Manager to increase sales, improve margins, and enhance customer participation.

Operational Excellence:

Ensure top-notch stock management, product availability, and a strong health and safety culture.

Deliver 5-Star Service:

Help maintain high service and safety standards across all branch operations.

Branch Improvement:

Assist in implementing improvement plans and addressing underperformance. Data-Driven Decisions: Analyse data and KPIs to uncover opportunities, mitigate risks, and guide actions for improved outcomes.

Build Strong Partnerships

:

Support the Branch Hire Manager with customer profiling, competitive analysis, and supplier relations to foster solid partnerships.

Enhance Colleague Knowledg

e: Aid in the integration of Hire and develop colleagues' knowledge and understanding of the offering, providing training and coaching as needed.

Ensure Safety:

Ensure all team members call out, investigate, and mitigate safety issues promptly to maintain a safe working environment.

Who you are

Industry experience? Not essential. We're looking for people with fresh ideas, different experiences, and new ways of thinking to help us grow and shake things up. If you've got the drive and passion to make a difference, we want to hear from you!

Planning & Organising:

You stay ahead with smart planning and top-notch organisation.

Taking Initiative

: You don't wait around--you decide and take action to make things happen.

Getting Results:

You deliver on your promises and exceed customer expectations every time.

Persuading & Influencing:

You know how to persuade and influence others to get things done.

People Leadership:

You lead, inspire, and motivate your team to reach their full potential.

Tech-Savvy:

You're comfortable using computers and digital tools to get things done.

Collaboration:

You build strong partnerships and work with others to achieve shared goals.

How to Apply

Ready to be part of something big? Apply now and join a company that truly values its people. We can't wait to hear from you!

We're proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

If you're offered the role, it will be a conditional offer, subject to a few background checks. These include a criminal record check (basic DBS), adverse financial check, media search & occupational history review. We do this to ensure we're keeping both our business and customers safe, and we appreciate your understanding. #TP/BM/3