Job Description

Description

This role is :

38 Hours per Week

39 Working Weeks of the year (45.2 weeks inc annual leave)

Term Time only

Evening/ weekend work is required

The post-holder will lead a team of full-time and part-time residential staff, providing support to residential students attending programmes of rehabilitation, continuing education and/or vocational training.

The post holder will work in collaboration with the Home Manager and Residential Services Manager to manage the everyday operations of the residential home.

Key Responsibilities

Support the Home Manager in ensuring that the service is Safe, Effective, Caring, Responsive and Well Led and in compliance with CQC Regulations in relation to the Health & Social Care Act. To keep up to date with CQC Regulations and to support with CQC inspections.


Support with managing a team of full time and part time staff to ensure all supervisions & appraisals are complete.


To support the Home Manager with carrying out staff induction, training, performance management and development plans. To play an active role in developing the skills of the staff team. To ensure that staff are appropriately trained for designated tasks.


Keep up to date with any significant changes in the student's situation within the residential home and other provisions with reference to the staff team, relevant meetings, care log, communications book, care plans, targets, and student reviews.


Support with initial and on-entry student assessments, ensuring that all collated information is reflected in the student's care plan and set targets.


Supervise staff to record Student's progress within the colleges systems and complete biannual reviews of progress. Support with student review and transition meetings.


Support the staff team with activity planning in accordance with students planned targets, ensuring all necessary risk assessments are completed to a high standard.


Encourage integration and inclusion into the wider social community. Supporting the residential service with wider community schemes.


To support the Home Manager with the management and prevention of any incidents occurring within the home, ensuring appropriate action has been taken and followed up.


To support the Home Manager with ensuring effective positive support plans are in place as required. To support the staff team with behaviour management on shift.


To assist during internal and external audits of the home.


To have a good working knowledge of the Mental Capacity Act and to support with Mental Capacity Assessments/ DOLs/ Best Interest meetings.


Maintain quality communication with families, health professionals, external agencies and other internal departments to ensure optimum student experience. To also ensure overall effective communication is taking place within the staff team.


Ensure that all medicines are administered as directed/prescribed and in accordance with QAC's medication policies. Support the staff team with following the medication policy and health protocols. Complete staff's 'in house' medication training.


Ensure the health and safety of staff and students. Ensure compliance/application of the health and safety policies within the residential homes. Ensure completion of health and safety checks and risk assessments as required.

Devise, develop and maintain effective record systems to a quality standard which complies with internal and external regulations.

To support the Home Manager with ensuring the rota meets service needs. Cover staff absence as required, act as a point of contact for the RSW team, and support the 'shift leads'. To complete house rota in Home Manager's absence.


Respond flexibly to timetable or rota requirements (including completing one sleep in per week) - i.e. occasional cover for sickness or holidays of colleagues and devise cover for sickness or holidays of colleagues.


Perform such other duties commensurate with the status of the post as the Principal shall from time to time decide.



The above list is not exhaustive, but is indicative of the general nature and level of responsibility of the work to be undertaken. The responsibilities and duties may vary from time to time without changing the nature of the post. The post holder will be expected to adopt a flexible approach to enable the efficient and effective running of the College.

Safeguarding Statement:

Queen Alexandra College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. Safeguarding is everyone's responsibility and all staff and volunteers are required to act in such a way that at all times safeguards the health and wellbeing of our students/clients. Successful applicants will be subject to an enhanced Disclosure and Barring Service (DBS) check and two employment references.

Skills, Knowledge and Expertise

Have the ability to communicate clearly with people with support needs Experience of supporting a team Have excellent organisational skills, be conscientious and have well-organised approach to work Experience and knowledge of CQC's Key Lines of Enquiry Understanding of confidentiality and data protection Experience of working within a CQC registered care setting Ability to meet deadlines through planning, prioritising and managing time effectively Experience of maintaining clear and accurate records Excellent oral communication and interpersonal skills Good IT skills, including word processing and spreadsheet packages Excellent written communication skills with a high level of attention to detail Manage workload confidently and adhere to deadlines Manage and develop people within a team

Why work at Queen Alexandra Charity Birmingham

Join our team at Queen Alexandra College!

Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team. QAC has just gone through an exciting rebrand, dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students.

The newly structured Queen Alexandra Charity Birmingham offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. We are dedicated to providing exceptional education and support to students with diverse learning needs and life experiences. Our specialist setting fosters an inclusive community where every student is valued, supported, and empowered to reach their full potential.

QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are designed to meet specific needs and support levels are high.

Joining our supportive team, you will have the opportunity to:
Work closely with students with SEN to achieve their goals Make a difference to the educational experience of young people Be a voice for students and staff in specialist education Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence Develop your own skills, aspirations and progress your career.



Our benefits include;

Schedule 1 Benefits (reviewed annually and/or as appropriate)

Academic Year 2024/25

Access to on site car parking Use of QAC Fitness Centre (subject to opening hours) Cycle to Work Scheme (Salary Sacrifice) 24/7 Employee Assistance Programme Helpline (BHSF) Access to Education Support Free Helpline for Teachers & Education Staff QAC Mental Health First Aiders & activities to support health and wellbeing BHSF Benefits Package including Healthcare Plans, discounted shopping/services Annual Flu vaccination/voucher Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. https://www.dell.com/en-uk/lp/dell-advantage Health and Wellbeing Services (Occupational Health/Counselling) Free Tea/Coffee and Staff Room facilities Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes) Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period) Reward and Recognition Policy - Living the Values Awards (team & individual) and long service Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria) Occupational sick pay (based on length of service) On site wellbeing activities (e.g. yoga, meditation) Support for training/ CPD (either by way of study leave and/or funding) Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.


This list is not exhaustive and may be subject to review and/or change.



We look forward to receiving your application and knowing more about your qualifications, skills,

personal qualities and experience that you would bring to the role and to QAC. Please take time to

review the job description above.



Please upload a CV/Resumewith details of your full employment history (since leaving school,
including education, employment and voluntary work) including reasons for any gaps in

employment. This should also include a statement of the personal qualities and experience you

believe are relevant to your suitability for the post and how this meets the job description and

person specification requirements. Your CV/Resumewill be re-produced in a standard format by
the system (without personal identifiers) to assist us in our anonymised shortlisting process.

Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from

engaging in regulated activity relevant to children. The College's Safeguarding Policies are

available here



As part of our commitment to safer recruitment, and in line with updated guidance published in

September 2022, we will carry out an online search of all shortlisted candidates. This search may

enable us to identify any incidents or issues that have happened, and publicly available for review

online, which we may wish to explore with you in further detail during the interview process. As part

of your application we have asked you to provide the account names, usernames and/or handles for

any social media platform that you use, as well as the names of any websites that you own, post on,

or contribute to. A Google search will also be conducted. These checks will only be conducted if you

are shortlisted for interview. Please see our safer recruitment and selection policy for further

information.

About Queen Alexandra Charity

Queen Alexandra Charity (QAC) provides education, residential support, community services and enterprises in support of young adults with learning difficulties and disabilities.



Education is provided through a national residential College that supports a diverse range of student/client abilities and needs. Our College provides education, training, routes to independent living and employment through an innovative, holistic approach to learning and support. It offers a vibrant, varied and fun educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are small and support levels high.



We have educational and learning sites based in Birmingham, one of Europe's most welcoming and vibrant cities, with a rich and diverse culture. Our main site is based in Harborne, a pleasant leafy Birmingham suburb, on a friendly and green 8-acre campus with excellent facilities and resources. In addition we also have Pinewood Campus which is located on a business park and is designated to employment progression.



Clients within our Residential Services programme still require support and the aim is to deliver a service that provides them with the means to live independently/semi independently into the future. Many clients are either in education, voluntary work or paid employment not linked to QAC directly.



Our Community Services based at our Umberslade Campus in Stirchley include a supporter worker service, women's group, men's group, LGBTQ plus group, Saturday Socials, The Night Owl Experience (disability friendly night club visit in Birmingham City Centre).

All students, clients and staff are supported within safe and well-resourced environments.



QAC makes a positive difference to the lives and learning of people with disabilities and learning difficulties. We have high expectations of staff, students and clients whilst being responsive, innovative and collaborative. Our Charity values drive how we work with students, clients, stakeholders and as a team.

We continue to attract and retain staff of the highest calibre, who are proud of QAC's achievements and who wish to be an integral part of ongoing and future successes.

As Leaders in Diversity which drives the culture at QAC and we warmly welcome applications from individuals who share our values, from all backgrounds, to add to our committed and diverse team.