Job Description

We are looking to expand our management team and hire an Assistant Manager at The Ivy Lodge which is part of the exciting Shiprow Village Development based at Shiprow.

Our Assistant Manager is responsible for leading all team members in the efficient and profitable operation of the venue. You are responsible for managing the day-to-day venue operations, maintaining high venue standards and conditions and fostering a positive environment, which provides consistent fast, efficient and friendly service ensuring a 'Quality Experience' for both our customers and team members.

Main Duties & Responsibilities will include but not limited too:

Weekly Profit & Loss Management reporting Stock Control and Ordering within budgets Rota Management and ensuring that staff costs is within budget. Develops and executes sales and profit plans that are in-line with budgetary goals. Ensures and is accountable for profitability of the venue by growing sales and controlling costs of goods, stock levels, labour, supplies and expenses. Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools. Oversees all cash and payment management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures. Maintains proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures. Maintains a spotlessly clean and attractive venue. Marketing - Plans, executes and communicates all sales promotions and new product information effectively and efficiently to staff and customers. Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis. Consistently monitors, coaches and encourages team members to meet the company's service standards. Assesses and provides adequate staffing to provide efficient and friendly, superior service. Ensures that all company drink recipes and procedures are followed, maintaining the highest quality and consistent product standards. Ensures that all company food offerings maintain the highest quality. Ensures that all team members are educated on our products and services, by developing an understanding of our various types of products.
The successful candidate will ideally have the following skills & experience:

Previous experience in a similar role in a fast-paced environment Personal Licence Holder is advantageous Strong understanding of business operations and profit and loss reports. Passion for Hospitality and providing excellent Customer Service. Have an entrepreneurial spirit with a passion to maximising sales and team development. Have excellent communication skills and adaptability to an ever-changing environment due to the different challenges that may arise. Be focused on quality and ensuring that the products we provide are of a consistent high quality, and staff are thoroughly trained on the product knowledge.
Due to the nature of this role, this will involve working late in the evenings and weekends and full training will be provided to the successful candidates.

The successful candidate must be 18 years old or over as you will be serving alcohol and fully eligible to work within the UK.

Benefits include:

10% Staff Discount in our local partner venues Equal share of tips. Discounted hotel & apartment stays Discounted food on shift
Job Types: Full-time, Part-time

Pay: Up to 32,000.00 per year

Expected hours: 25 - 45 per week

Benefits:

Discounted or free food Employee discount
Application question(s):

Are you available to work evenings and weekends?
Experience:

supervisory: 1 year (preferred)
Licence/Certification:

Personal Licence (preferred)
Work Location: In person