to join our growing company, helping us to expand our business and build on our reputation for excellence.
Duties and Responsibilities
Coordinate daily Front of the House and Back of the House restaurant operations
Control operational costs and identify measures to cut waste
Deliver superior service and maximise customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality
Organise and monitor staff schedule
Organise and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant's good image and suggest ways to improve it
Create detailed reports on weekly, monthly and annual revenues and expenses
Actively promote all the venues and its events
Train new and current employees on proper guest service practices
Implement policies and protocols that will maintain future restaurant operations
Ensure a smooth closing of the venue
Attend meeting and trainings when required
RequirementsAdvanced level of written and spoken English
Ability to work flexible hours, including evenings and weekends
Ability to remain calm under pressure
Exceptional organisational and leadership skills
Ability to work well with others with excellent interpersonal and communications skills
Knowledge of all applicable software
Schedule
2 double shifts and 3 single shifts per week, 2 days off.
Double shifts start in the morning, finishing closing the restaurant with an hour break.
Single shift starts in the evening before the dinner service.
Benefits Include:
Refer a friend bonus of from day 1
Discounted health and fitness benefits
Free meals when you're at work,
30% off the bill in our restaurants for you and your loved ones
Exclusive savings on travel, shopping, restaurants, and more
28 days' holiday that include service charge
A restaurant welfare budget allocated for healthy snacks, drinks and support during our busiest times of the year
Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR and a five-stage management development programme,
Access to counselling, remote GP/physio services, legal advice and more
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