Job Description

Overview

We are seeking a dynamic and experienced Assistant Manager to join our team. The ideal candidate will possess strong leadership skills, a passion for food and drink service and experience within pub, restaurant, hotel, or culinary environments. This role offers an exciting opportunity to oversee daily operations, supervise staff, and ensure exceptional customer service. The Assistant Manager will play a vital part in maintaining high standards of food safety, quality, and hospitality excellence. This position is suitable for individuals with prior supervisory or team management experience in fast-paced food service and bar settings.

Responsibilities

Assist the Manager in overseeing daily kitchen and bar operations to ensure smooth functioning Supervise and support team members, including front-of-house staff, as well as kitchen personnel involved in food production and preparation Lead by example in delivering outstanding customer service and hospitality standards Coordinate food preparation and cooking activities to meet quality standards and health regulations Ensure compliance with food safety protocols and maintain cleanliness in all areas of the establishment Help to manage staff schedules, delegate tasks, and monitor performance to optimise team productivity Assist with training new employees on food safety, service procedures, and company policies Handle customer enquiries or complaints professionally to uphold the organisation's reputation Support inventory management by monitoring stock levels of ingredients, supplies, and equipment Manage social media accounts to drive online presence.

Experience

Proven supervising experience within a pub, restaurant, hotel, or catering environment Experience in food preparation, cooking, and kitchen operations Familiarity with food safety standards and regulations Experience in team management, leadership roles, or supervisory positions in hospitality settings Strong organisational skills with the ability to manage multiple priorities effectively
This role offers an excellent opportunity for a dedicated professional to advance their career within the hospitality industry while contributing to a vibrant team committed to delivering exceptional customer service while maintaining the local pub atmosphere.

This role would suit someone considering running their own pub in the medium to long term. Heineken offer excellent in house training for future managers.

Applicants should consider that this role will include weekends and evenings.

Job Types: Full-time, Part-time, Permanent

Pay: 13.50-14.50 per hour

Expected hours: 25 - 35 per week

Work Location: In person