Job Description

The Three Crowns

, located in Chagford in the heart of Dartmoor, is seeking a dedicated and professional Assistant Manager to join our team. This is an exciting opportunity for an experienced individual to contribute to the continued rebuilding of this historic establishment and ensure an exceptional experience for our customers.

Key Responsibilities:

Customer Service Excellence:

Ensure all customers receive a warm welcome and high-quality service.

Staff Supervision:

Lead and motivate the front of house team to perform their best.

Operational Management:

Oversee daily operations, ensuring efficiency and smooth functioning.

Cash Handling:

Manage cash registers, handle transactions accurately, and reconcile daily takings.

Inventory Management:

Assist with stock replenishment, inventory control, and merchandising.

Customer Queries:

Address customer queries and complaints professionally and promptly.

Cleanliness and Maintenance:

Ensure the front of house area is clean, tidy, and well-presented.

Training and Development:

Train new staff and support ongoing development for existing team members.

Compliance:

Ensure compliance with health and safety regulations and company policies.

Requirements:

Experience:

Previous experience in a supervisory or managerial role in a customer-facing environment.

Communication Skills:

Strong communication and interpersonal skills.

Leadership:

Proven ability to lead, motivate, and manage a team effectively.

Organisational Skills:

Excellent organisational skills with attention to detail.

Numeracy Skills:

Proficient in handling cash and basic financial tasks.

Problem-Solving:

Ability to handle customer complaints and operational issues efficiently.

Benefits:

Competitive Salary:

14.50/hour plus tips averaging an additional 1.50 - 2/hour extra.

Career Progression:

Opportunities for career development and progression within the company.

Comprehensive Training:

Full training provided to enhance your skills and knowledge.

Why Join The Three Crowns?

The Three Crowns is not just a place to work; it's a place where you can grow professionally while being surrounded by the natural beauty of Dartmoor. We value our team members and strive to create a positive and dynamic work environment.

If you are a motivated individual with a passion for delivering excellent customer service and leadership, we would love to hear from you.

How to Apply:

Please submit your resume and cover letter or drop them off in person.

The Three Crowns

Is part of a small family group of pubs, restaurants and hotels based in the South West - www.innsofcornwallanddevon.co.uk and we operate a non-branded, individual style of operation for both food, drink and accommodation

Schedule:

Monday to Friday Weekend availability
Job Types: Full-time, Part-time, Permanent

Pay: 14.50 per hour

Expected hours: 30 - 48 per week

Additional pay:

Tips
Benefits:

Discounted or free food
Schedule:

Day shift Monday to Friday Night shift Weekend availability
Work Location: In person