Job Description

Job Summary:
We are seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our establishment. You will assist the Manager in overseeing daily operations, managing staff, and providing excellent customer service. If you have a passion for hospitality, leadership skills, and a strong background in food preparation and service, we want to hear from you.

Responsibilities:
- Assist the Manager in overseeing daily operations and ensuring efficient workflow
- Supervise and train staff members to deliver exceptional customer service
- Assist with food preparation, ensuring high quality and adherence to safety standards
- Monitor inventory levels and place orders as needed
- Handle customer inquiries, complaints, and resolve issues promptly
- Collaborate with the Manager to develop and implement strategies to increase sales and profitability
- Maintain cleanliness and organization of the establishment
- Ensure compliance with health and safety regulations

Job Title:

Assistant Manager

Salary:

30,000 per year plus service charge

Hours

: Full time from Monday to Sunday, daytime and evening availability required, including weekends (4 day week)

:

We are seeking an experienced and driven Assistant Manager to join our team. The successful candidate will assist the General Manager in the day-to-day operations of our restaurant and play a key role in ensuring exceptional customer service, efficient operation, and high-quality experiences.

Responsibilities:

? Assist in overseeing the day-to-day operations of the restaurant

? Ensure excellent customer service and resolve any customer complaints in a professional manner

? Manage and motivate the restaurant staff to maintain high standards of service

? Maintain inventory and ordering supplies as needed

? Participate in the creation and implementation of menu offerings and specials

? Ensure compliance with all health and safety regulations

? Support in training and development of staff

? Participate in marketing and promotional activities to drive business

? Contribute to the development and achievement of business goals

Requirements:

? Proven experience as an Assistant Manager or similar role

? Ability to lead and motivate a team

? Excellent interpersonal and communication skills

? Strong organisational and time management skills

? Knowledge of restaurant operations and industry trends

? Ability to work flexible hours, including evenings and weekends

? Passion for food and customer service

? Ability to work under pressure in a fast-paced environment

? Cash handling/cash-up, key holder responsibilities

? Experience working with Resdiary, responding to e-mails, using Microsoft Office and POS systems

If you are a driven and motivated individual with a passion for the restaurant industry, we encourage you to apply for this exciting opportunity. We offer competitive pay, opportunities for growth, and a supportive work environment. Perks include 20% Pony Group Discount, really good tips, staff food, flexible work life balance, career progression, and working alongside a great team!

Job Types: Full-time, Permanent

Salary: 30,000 per year

Schedule:

10 hour shift 8 hour shift Monday to Friday Weekend availability
Supplemental pay types:

Tips
Work Location: In person

Reference ID: Assistant Manager at Salt & Malt (Wapping wharf)

Job Type: Full-time

Pay: From 30,000.00 per year

Additional pay:

Tips
Benefits:

Company pension Discounted or free food Employee discount
Schedule:

10 hour shift 8 hour shift Monday to Friday Weekend availability
Work Location: In person

Reference ID: Assistant Manager @ Salt & Malt Wapping wharf