Job Description

We are looking for an exceptionally friendly and well experienced (2 years+) Assistant Manager to join our multi-award winning (and highly rated) independent cafe and lifestyle store in Exeter. Replacing our much-loved existing Assistant Manager who is relocating after 9 years with the business. This opportunity would be ideal for someone looking for a fast-paced and creative role within a thriving community hub.

We opened the cafe at Hyde and Seek in October 2024, having existed as a successful independent gift shop for 13 years before then. Running the two sides of the business has been a great success, and therefore we are ideally looking for someone with both cafe and retail experience.

We don't believe in salaried positions as in our experience it can unfortunately lead to overwork and exploitation. We prefer to pay team-members monthly for the hours they have worked and can offer our new Assistant Manager between 12.80 and 14.20 per hour PAYE (including pension, sick pay, paternity pay and other benefits). Your hours would be 35-40 a week - which is between 31,948 and 35,193 pro-rata (based on a 48-hour work week).

In addition to leading a fantastic team of three, reporting directly to - and learning from - the Manager and Business Owner, Justine, you will be joining a heart-led business, with a passion for cheerful things and positive people, working within a naturally supportive and collaborative environment.

Day-to-day your duties will include:

Barista work, cheffing, and serving/running in the cafe Stocking the shop, displaying products beautifully, sourcing and ordering our next best-sellers and monitoring inventory Running and improving on our open and close routine Being responsible for Health & Safety and Food Hygiene within the premises, it would be a bonus if you were also First Aid trained Team management, including rota planning, appraisals and payroll Daily and weekly sales reporting Exploring food and drink development and other creative business ideas for growth (i.e. workshops, special events etc) with the wider team Attending trade shows and other retail industry events Compiling our quarterly VAT return to our accountants Creating and featuring in content for social media Updating and progressing the website and our internal systems Maintaining our secret garden (green fingers welcomed!)

What we offer:

A friendly, joyful, and supportive environment, with everyone pulling in the same direction The chance to make a real difference to an independent business at an exciting stage of growth Free food and drink on shift 25% family & friends discount in the cafe and the shop Closure on Christmas Day, Boxing Day, New Years Day, and Easter Sunday

The application process:

Please apply via indeed with an up-to-date version of your CV and a short cover letter for the team to consider Shortlisted applicants will be contacted via indeed and invited to a 10-15 minute telephone interview If applicable, we will then invite you to a face-to-face interview followed by a trial shift to see how you work within the team The ideal start date for this position is ASAP as our Assistant Manager leaves on the 9th August and we would like to arrange a full handover before then, so don't delay in applying!
We look forward to hearing from you!

Job Type: Full-time

Pay: 12.80-14.20 per hour

Expected hours: 35 - 40 per week

Additional pay:

Tips
Benefits:

Company pension Discounted or free food Employee discount Sick pay
Schedule:

Day shift Monday to Friday Weekend availability
Experience:

Assistant manager: 2 years (required)
Work Location: In person

Reference ID: Assistant Manager - Hyde and Seek
Expected start date: 02/08/2025