Job Description

Who We Are:

We are a fast paced restaurant, bar and lounge, catering to a wide demographic in a unique and attractive rooftop terrace in the heart of Canterbury. The company is going through a major refurbishment and expanding its sites - we are looking for strong and trustworthy team members to work alongside the senior management team and staff, and progress with the company.

At Citi Terrace the culture is everything and we believe that our restaurant is only as good as the people who work within it. We aim to make sure that all our guests have a first class experience and we firmly believe it's our people who make that happen.

What we offer:

32,500 - 35,000

Overtime pay for every hour worked over contracted hours

Unlimited staff discount*

Bonus Scheme

Tips

Full-time

Competitive Pay

Flexibility

Free meals on duty

28 days holiday

Social Events (Christmas parties) & Team Activities

Training opportunities and Career Development

The Role

The Assistant Manager is responsible for supporting all aspects of the business in conjunction with the General Manager. They must oversee service standards, operational efficiency, guest experience and staff retention. Including day-to-day team management, an Assistant Manager is also an ambassador for the Citi Terrace brand and fully embraces our ethos, supports staff and guest experience. As an Assistant Manager, you are an influential leader to all departments that tell our story, deliver service, create culture, maximise profits, support operations, and guest satisfaction. The Assistant Manager works very closely with the rest of the management team to ensure standards are met for excellent service, creative development, financial budgets and targets, day-to-day operations, recruitment & training with the ultimate goal to optimise performance and profitability. Subject to fulfilling this role with great ambition and attitude, there is potential to grow from this position and transition to General Manager.

Main Duties

- Effective communication with senior management and members of the team

- Work closely with the General Manager to assess and develop operational goals based off weekly, monthly and quarterly business performance reviews

- Execute action plans on time and budget to support business improvements and focus on optimising profit, maximizing margins and promote exceptional experience for our guests

- Adhere to company policies for food safety, allergy procedure and creating an overall safe and inviting space for guests

- Implement innovative opportunities that efficiently drive sales and staff/member retention through HR, recruitment & training

- Influential leader and decision maker that supports, guides, develops and implements policies, procedure and systems to improve business operations, service, retention and over all experiences that have been outlined by the General Manager

- Assist with creating weekly rotars, setting sales targets, cashing up procedure, dealing with customer complaints, handling large group bookings

Preferred Skills:

Three years experience in a similar fast paced and trendy restaurant & bar

A motivated and driven individual with an eye for detail

Excellent customer service skills and leadership

Positive attitude

Presentable

Ability to work under pressure

Good understanding of finances, budgeting, sales targets, labour costs etc.

Creative development skills particularly to work with the F&B team to develop menus

Understand the importance of marketing through social media

Job Type: Full-time

Salary: 32,500.00-35,000.00 per year

Benefits:

Company events Discounted or free food Employee discount
Schedule:

Shift work
Supplemental pay types:

Bonus scheme Performance bonus Quarterly bonus Tips Yearly bonus
Experience:

Management: 2 years (preferred)
Job Types: Full-time, Permanent

Pay: 32,500.00-35,000.00 per year

Additional pay:

Bonus scheme Performance bonus Tips Yearly bonus
Benefits:

Company events Discounted or free food Employee discount
Schedule:

10 hour shift 8 hour shift Day shift Night shift
Experience:

hospitality: 2 years (preferred) Restaurant management: 2 years (preferred)
Work Location: In person