Job Description

Job Overview

We are seeking a dedicated and experienced Assistant Manager to support the daily operations of our hospitality establishment. The ideal candidate will possess strong leadership skills, a passion for food and beverage service, and a comprehensive understanding of restaurant or hotel environments. This role offers an exciting opportunity to oversee team performance, ensure exceptional customer service, and uphold high standards of food safety and quality. The Assistant Manager will play a vital part in maintaining a welcoming atmosphere while assisting with organisational tasks to ensure smooth operational flow.

Duties

Supervise and coordinate the activities of staff, including servers, kitchen personnel, and baristas, ensuring efficient service delivery Assist in food preparation and cooking processes to maintain quality standards Oversee food safety procedures and ensure compliance with health regulations Manage team schedules, delegate tasks, and monitor staff performance to foster a motivated work environment Support the training and development of new team members in hospitality standards and operational procedures Handle customer enquiries or complaints professionally, ensuring customer satisfaction at all times Maintain cleanliness and organisation of the kitchen and service areas Assist in inventory management, including stock ordering and control of supplies Contribute to menu planning and product presentation in collaboration with head chefs or culinary teams Support the management team in administrative duties such as reporting, payroll, and compliance documentation

Requirements

Proven experience in restaurant or hotel environments, ideally with supervisory or team management responsibilities Strong background in food preparation, cooking, and food safety standards Knowledge of food production processes and kitchen operations Excellent leadership skills with the ability to motivate and manage a diverse team Previous experience serving customers in hospitality settings such as restaurants or bars is highly desirable Familiarity with culinary techniques, food safety regulations, and hospitality best practices Organisational skills with the ability to multitask effectively under pressure A proactive attitude with excellent communication skills and a professional demeanour Experience in supervising staff within a fast-paced environment such as a restaurant or hotel setting is preferred
This role provides an excellent platform for individuals seeking to advance their career within the hospitality industry by developing their leadership capabilities while contributing to an outstanding guest experience.

Job Types: Full-time, Part-time, Permanent, Zero hours contract

Pay: From 13.20 per hour

Benefits:

Company events Company pension Discounted or free food Employee discount Free parking On-site parking
Work Location: In person