Job Description

Responsibilities

- All usual Shop responsibilities including but not limited to: serving customers, carrying out perpetual and other stock counts and putting stock away.

- Assist the manager in tasks and organise other members of staff in the Shop to maintain standards and a proactive and efficient environment.

- Run the Shop effectively in the manager's absence, ensuring all tasks are completed to a high standard. Including ordering stock and writing rotas where necessary.

- Train new members of staff both in the Stores and Shop to a high level. Accommodating different ways of working and learning, enabling Tanners to make the most of each person.

- Actively work on sales and strategies in collaboration with the manager, to boost and maintain sales in the Shop.

- Professionally and confidently advise knowledgeable and good customers on fine wine.

- Professionally and confidently advise customers on, and guide them through large and complex orders from decisions to collections and refunds.

- Perform local deliveries in the Chester area, driving a small Tanners Van.

Requirements

- Minimum WSET Level 2 certificate or equivalent.

- Desire to actively build sales and the customer base.

- Ability to confidently organise other staff members.

- High level of personal and professional organisational skills.

- Good interpersonal and communication skills to build relationships with customers and maintain an enthusiastic work environment amongst colleagues.

- Flexibility to regularly work evenings, weekends and early mornings; often with short notice. Must be able to work Saturdays.

- Must have a full, clean driving licence.

Desirables

- Experience working and organising tastings and serving wine to customers.

- Experience using customer targeting methods to sell wine.

Job Types: Full-time, Permanent

Pay: 27,500.00-28,500.00 per year

Schedule:

Every weekend Monday to Friday
Work Location: In person

Application deadline: 01/08/2025
Reference ID: Tanners Wines Chester, Assistant Manager
Expected start date: 01/09/2025