Job Description

Overview

We are seeking a dedicated and experienced Assistant Manager to join our dynamic team within the hospitality and food service industry. The ideal candidate will possess strong leadership qualities, extensive restaurant or hotel experience, and a passion for delivering exceptional customer service. This role offers an exciting opportunity to oversee daily operations, supervise staff, and ensure the highest standards of food safety and quality are maintained. The Assistant Manager will play a vital part in supporting the management team to create a welcoming environment for both guests and staff.

Duties

Assist in managing daily restaurant or hotel operations, ensuring smooth workflow and high standards of service. Supervise and motivate team members, including front-of-house and kitchen staff, fostering a positive working environment. Support recruitment, training, and development of staff to enhance team performance. Monitor stock levels, place orders for supplies, and manage stock control efficiently. Ensure adherence to health and safety regulations across all areas of the establishment. Handle customer enquiries and resolve any issues promptly to maintain excellent guest satisfaction. Assist in implementing promotional activities and special events to boost business performance.

Skills

Proven supervising experience within a restaurant or hospitality setting. Strong leadership skills with the ability to manage teams effectively. Extensive knowledge of food preparation, cooking techniques, and food safety standards. Experience in food production, kitchen operations, or hotel management is highly desirable. Excellent organisational skills with the ability to multitask under pressure. Good communication skills to liaise effectively with staff and customers alike. Background in culinary arts or hospitality management is advantageous. Familiarity with serving protocols, hospitality practices, and barista experience is beneficial. Ability to motivate teams while maintaining high standards of service excellence. This role offers an engaging environment for those passionate about hospitality management with ample opportunities for professional growth within our organisation.
Job Types: Full-time, Part-time

Pay: 31,000.00-33,000.00 per year

Expected hours: 45 per week

Benefits:

Discounted or free food Employee discount Free parking On-site parking
Work Location: In person