Job Description

Job Title:

Assistant Manager

Location:

The Spotted Dog

Reports To:

General Manager

Employment Type:

Full-Time

About Us:

We are a vibrant and busy country pub and restaurant known for our warm hospitality, quality food, and welcoming atmosphere. Alongside our day-to-day dining service, we host a variety of functions including birthdays, weddings, corporate events, and seasonal parties. We are seeking a motivated and experienced

Assistant Manager

to support the management team and help deliver outstanding service across both the restaurant and function operations.

Job Overview:

As the

Assistant Manager

, you will play a key role in supporting the smooth daily operations of the pub, ensuring exceptional customer experiences in both the restaurant and function spaces. You will lead and inspire the front-of-house team, maintain high service standards, and assist in planning and executing private events. This is a hands-on leadership role with room to grow.

Key Responsibilities: Daily Operations

Assist in managing the day-to-day operations of the restaurant, bar, and function areas. Ensure efficient and high-quality service during lunch, dinner, and events. Support the General Manager in achieving operational and financial targets. Monitor cleanliness, presentation, and compliance with health & safety regulations.

Team Leadership

Supervise, train, and motivate FOH staff to provide excellent customer service. Lead shifts and delegate responsibilities to ensure smooth service. Participate in recruitment, onboarding, and performance reviews.

Customer Service

Handle customer enquiries and feedback professionally and promptly. Build rapport with regular guests and function clients to drive repeat business.

Event & Function Management

Assist in the delivery of private functions and events alongside our events coordinator. Understand event requirements and ensure smooth execution. Oversee setup, service, and breakdown of function spaces.

Administrative Support

Assist with stock control, ordering, and supplier management. Support with scheduling, timesheets, and other administrative tasks. Maintain records related to food safety, training, and service standards.

Skills & Experience:

2+ years experience in a supervisory or management role within a hospitality environment. Strong leadership and people management skills. Experience working in both restaurant and event/function settings is preferred. Excellent customer service and problem-solving abilities. Strong organisational and communication skills. Ability to work evenings, weekends, and public holidays as required.

What We Offer:

Competitive salary and a generous tips (TRONC) system. Opportunities for career development and internal progression. Supportive and friendly team environment. Staff meals and other employee perks including discounts. Involvement in a growing business with exciting future plans. 42 hours across 5 days determined by business needs.
Job Types: Full-time, Permanent

Pay: From 29,500.00 per year

Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking
Work Location: In person