Job Description

Job Overview

We are seeking a dynamic and experienced Assistant Manager to join our hospitality team. The ideal candidate will possess strong leadership skills, a passion for food and service, and a background in restaurant or hotel environments. This role involves supporting the management team in daily operations, ensuring exceptional customer experiences, and maintaining high standards of food safety and quality. The Assistant Manager will play a vital role in supervising staff, overseeing food preparation, and fostering a positive team environment.

Duties

Assist in managing daily restaurant or hotel operations to ensure smooth service delivery Supervise and support team members, including serving staff, kitchen personnel, and baristas Oversee food preparation and ensure adherence to food safety standards Coordinate food production processes to meet quality and timing expectations Lead by example in delivering excellent hospitality and customer service Assist with staff training and development programmes Monitor inventory levels and assist with ordering supplies as needed Ensure compliance with health and safety regulations across all departments Handle customer enquiries or complaints professionally to maintain high satisfaction levels Support management in organising shifts, schedules, and operational tasks

Qualifications

Proven supervising experience within a restaurant, hotel, or hospitality environment Strong knowledge of food preparation, cooking techniques, and kitchen operations Experience in food safety standards and food production processes Leadership qualities with excellent team management skills Familiarity with hospitality industry practices including serving, barista work, and general customer service Ability to work under pressure whilst maintaining attention to detail Good organisational skills with the ability to prioritise tasks effectively Previous experience in culinary roles or hotel management is highly desirable A proactive attitude with excellent communication skills
This role offers an exciting opportunity for a motivated individual eager to develop their career within the hospitality industry. We value professionalism, dedication, and a passion for delivering outstanding service.

Job Types: Full-time, Permanent

Pay: 24,000.00 per year

Benefits:

Discounted or free food Employee discount Store discount
Work Location: In person