Job Description

Assistant cafe manager, front of house manager.

Hours of work:

a minimum of 30 hours per week

. Depending on business needs and mutual agreement, your hours

may increase up to 37.5 hours per week

.

Salary: TBA, subject to experience

Location: An Croi, 132 Tirkane Road, Maghera

About us

An Croi Cafe is a vibrant social enterprise created by Coiste Forbartha Charn Tochair. Since opening our doors in November 2018, we've become a welcoming hub in Carntogher, a place where great food, friendly faces, and a love for our local culture all come together.

We're passionate about celebrating and promoting the Irish language, and we aim to offer a fully bilingual service for anyone who wants to use Irish, whether they're fluent, learning, or just curious.

Open seven days a week for breakfast, lunch, and coffee, An Croi continues to grow and evolve. We're excited about the future, and we're looking for someone who shares that energy and wants to be part of something special.

Assistant manager overview

We are seeking a proactive and experienced person to work alongside the cafe manager to contribute to the overall success and growth of the cafe. The ideal candidate must be passionate about delivering exceptional customer service and have experience in hospitality.

Key responsibilities

Working alongside the cafe manager in all aspects of daily work, including staff supervision, stock management and cash handling

Ensure excellent customer service

Assist with staff scheduling, training and performance management

Ensure compliance with all food hygiene, health and safety and licensing regulations

Oversee day-to-day procedures, including end of day finance report

Maintain high standards of cleanliness, food presentation and cafe appearance at all times

Support promotional and marketing activities to increase sales and customer engagement

Personal specification

The candidate must be reliable, punctual and professional at all times. They must have a positive approach to work and display a commitment to delivering high standards of food and customer service

The candidate must also have a proven track record of successful supervision of a team

Essential criteria

Fluent in Irish or an advanced learner

Excellent customer service skills

Good understanding of food safety, hygiene and health and safety practices

Experience in cash handling, stock control and daily reporting

Strong leadership skills, great communication, organisational, and interpersonal skills

Flexibility to work weekends, early mornings, and holidays as required in line with community initiatives

Desirable criteria

Previous experience in a supervisory role within a cafe, or hospitality setting

Food Hygiene Level 2 or higher

First aid or health and safety training

Barista training

Knowledge of marketing, promotions or social media for hospitality

Awareness of sustainability and environmental impact in hospitality

Job Type: Full-time

Pay: From 23,000.00 per year

Work Location: In person