Job Description

About Mleczko Delikatesy

Our mission is to provide an authentic and affordable Polish shopping experience for everyone. We operate in 14 different locations across London, Slough and Reading and have been providing a service since 1996. If you share our passion for Polish produce and feel you could support our mission, please apply within!

What are we looking for?

Someone who is able to adapt across a variety of tasks and duties. One day could find you supporting the Store Manager with recieving deliveries, placing orders or dealing with customer queries. The next, you might be focused on people management and performance or organising holiday rotas for the team. At the same time, you'll help to handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising productivity. You will be more than prepared to step into the Store Manager's shoes in their absence.

What will you do?

Lead and motivate the team to work to their full potential every day and provide an environment where colleagues can produce their best work Create an environment where your colleagues can do their best work Ensure and provide excellent customer service throughout the store and be the lead point of contact for all customer queries Check and work deliveries, manage the till area and monitor store figures Monitor and comply with legal and company health and safety laws, standards and guidelines to meet store KPIs Independent management of the store in the absence of the Store Manager

What will you need?

You'll need bags of stamina as you'll be on your feet a lot, plenty of motivation and strong communication skills. You also need to have:

Fluent English & Polish language Food retail experience desirable but not essential (full training will be provided) Experience of leading and developing a team in a fast-paced, target-driven environment Excellent time-management, delegation and problem-solving skills A customer-focused manner, prioritising the customer experience at all times Willingness to be continuously on the go, working alongside your team, on every shift The determination to complete your work in the allocated time to ensure productivity Microsoft Office Fundamentals (Outlook, Word, Excel)

Here is how you will be rewarded:

Permanent employment in a friendly family-like atmosphere Quality training with progression opportunities Pension scheme Generous 25% staff discount Increased holiday entitlement according to length of service
Competitive salary on offer

40-48 hour working week

Job Types: Full-time, Permanent

Pay: 29,650.61-35,580.32 per year

Benefits:

Store discount
Work Location: In person