Job Description

We are looking for an Assistant Manager for our exciting leisure venue in Rushden Lakes. Candidates must have at least 1 year's management experience in a customer-focused environment such as retail/leisure/restaurants/bars. Candidates must be able to work weekends and evenings as these are our busiest times. In return we will provide a competitive salary, 35 hour a week contract, 28 days holiday per year, free golf!, a company pension and a fun and flexible working experience.

- Assistant Manager
Reports to - Manager, Area Manager, Managing Director.

Responsible for - all adventure golf staff members.

The Assistant Manager role is responsible for the all duties and responsibilities outlined below including adventure golf assistant duties and responsibilities.

responsible for the daily running of the site including: assist in managing the golf staff and making sure they deliver a consistently high level of customer service organise staff rotas, monitoring staff hours and processing holiday requests organising cover for ill/sick staff where appropriate oversee all group and party bookings and make sure all bookings are organised and filed properly liaise with other centre partners for group bookings and monitor and record sales figures responsible for cash handling, safe totals, till reports, refunds and change replenishment ensure staff keep the golf, pay booth and toilet areas are kept clean and tidy and daily cleaning duties are followed ensure golf staff fully participate in all marketing and promotional activity assist in the hiring of new golf assistants deal with staff discipline issues where appropriate deal with enquiries through the website deal with customer complaints and ensure incidents requiring first aid properly recorded and dealt with assist in the maintenance of the site, including structural, electrical and plumbing problems through maintenance contractor monitor stock (golf clubs, balls, scorecards etc) and replenish where appropriate

Adventure Golf Assistant Manager Duties and Responsibilities.

Ensure all company policies & procedures and all legal requirements, including Health and Safety issues, are adhered to. Keyholder responsibilities including following correct Opening & Closing procedures; being available by telephone (within reason) and being able to attend the property in under 30 minutes. Cash-handling responsibilities including ringing through sales, dealing with deposits, banking, etc. Ensure the very best standards of cleanliness throughout the unit. Able to handle all customer enquiries including bookings. Responsible for providing excellent service, and making sure other members of staff present the same positive and helpful image. Willingness to work a flexible schedule Other duties as assigned.
Privacy Notice:
Please note that all information gathered during the selection process will be added to your application file. We are often inundated with applicants and so if you are not ultimately successful in your application and not contacted all details you have provided will be stored on site on encrypted computer for a period of three weeks and then destroyed. At no point in the application and interview process will your information be shared with any third parties and you have the right to withdraw your application at any point by emailing us.In which case your details will be deleted from our records. We will only keep a record of your request and the date the information was deleted for three months after the request.

Job Types: Full-time, Permanent

Pay: 23,500.00-24,000.00 per year

Work Location: In person