Job Description

Assistant Manager - Ladies-Only Premium Gym & Wellness Space

Location:

Tonbridge, Kent

Employment Type:

Full-Time

Salary:

26,000-28,000 per annum (depending on experience) + performance incentives

Start Date:

July 2025 onwards

About Us

We are a brand-new

ladies-only premium gym and wellness space

launching in the heart of

Tonbridge

. Designed to be more than just a gym, our mission is to create an empowering, inclusive, and inspiring environment where women can focus on their fitness, mental wellbeing, and self-care all under one elegant roof.

We are now looking for a passionate, energetic, and organised

Assistant Manager

to help lead our growing team and deliver an exceptional experience to every member.

Your Role

As our Assistant Manager, you'll support the Gym Manager in day-to-day operations, lead by example on the gym floor, and help shape a positive, community-focused culture. You will play a vital role in launching the business and ensuring operational excellence from day one.

Key Responsibilities

Support with

daily operations

including staff supervision, scheduling, and floor management Deliver

exceptional customer service

and resolve member issues with empathy and efficiency Assist with

membership sales

,

onboarding, and lead generation

initiatives Support and lead the

team of personal trainers and front-of-house staff

Ensure the facility is always

immaculately clean, safe, and welcoming

Monitor and report on

KPIs

such as member satisfaction, retention, team performance and commercial performance. Contribute to marketing ideas, community outreach, and events Step in for the Gym Manager when required

What We're Looking For

Previous experience in a

supervisory or assistant manager role

in fitness, leisure, hospitality, or retail A

genuine passion for women's wellness, fitness, and creating a safe and supportive space

Strong

interpersonal skills

, with the ability to motivate a team and build positive member relationships Excellent

organisational and communication

abilities A

proactive attitude

, with a hands-on approach and problem-solving mindset First Aid certification and a Level 2 Fitness Instructor qualification (Level 3 Personal Trainer is a bonus)

Perks & Benefits

Complimentary

gym membership

Ongoing

training and professional development opportunities

Staff discounts on wellness treatments and retail products The chance to grow with an exciting, community-focused brand from the beginning
Job Types: Full-time, Permanent

Pay: 26,000.00-28,000.00 per year

Additional pay:

Bonus scheme Loyalty bonus Performance bonus
Benefits:

Casual dress Company pension Free parking Gym membership On-site gym On-site parking
Application question(s):

Do you live local to Tonbridge? How long would your commute be? Why would you like to work at Cloud Nine?
Work Location: In person

Reference ID: C9-AM-07.25