Job Description

Overview

We are seeking a dedicated and enthusiastic Assistant Team Manager to join our team in a busy and vibrant coffee shop environment. The ideal candidate will possess strong team management skills and a passion for customer service. As an Assistant Team Manager you will report into our on-site Team Manager and you will play a crucial role in supporting him/her in the daily operations of our establishment.

Duties

Assist our Team Manager in executing daily tasks and dealing with any issues that may arise. Ensure that members of the team are working to a high standard and that careful attention to detail is being applied by all team members. Maintain effective communication both with team members and Team Manager, flagging any potential issues as quickly as possible. Ensure team members' adherence to health and safety/hygiene regulations Liaise closely with Team Manager on food trends menus/ideas/Supervise kitchen staff and oversee food preparation to maintain high standards of quality and presentation. Assist in managing the front-of-house operations, ensuring smooth service during peak hours. Collaborate with the management team to implement effective training programmes for new employees, focusing on culinary skills and customer service. Maintain inventory levels and assist with ordering supplies as needed to ensure efficient kitchen operations. Foster a positive work environment through effective team management and leadership, encouraging collaboration among staff members. Address customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Uphold health and safety regulations within the kitchen and dining areas, promoting a safe working environment for all employees.

Qualifications

Previous experience in a supervisory role within a restaurant/coffee shop setting is preferred. Excellent interpersonal skills with the ability to motivate and manage a diverse team effectively. A passion for the hospitality industry and commitment to delivering outstanding customer service.
Join us as we continue to expand our fantastic team!

Job Types: Full-time, Permanent

Pay: 26,000.00-30,000.00 per year

Benefits:

Company pension Flexitime
Work Location: In person

Reference ID: AL'S COFFEE_Assistant Team Manager