Job Description

COFFI, 8 Pilgrim St., Liverpool | ~35h per week incl. weekends | 14ph

Due to increasing growth, we're looking for a talented Assistant Manager to help lead our team in a fast-paced, quality-focused, multi-roaster coffee shop. This role is perfect for someone with deep specialty coffee experience, a love of elite-level hospitality, and the confidence to lead busy shifts from the floor.

About the Role

As Assistant Manager, you'll be an essential part of the leadership team, supporting day-to-day operations and ensuring smooth, efficient service throughout the week. You'll bring strong shift management experience, help maintain our high standards, and foster a positive, motivated team culture.

This is a hands-on position and you'll be active on the shop floor running shifts, leading by example and helping us deliver an outstanding coffee and service experience every day.

What You'll Bring

Proven specialty coffee background, ideally with multi-roaster shop experience At least supervisor-level experience running fast-paced shifts Passion for great service and creating a warm, welcoming space Confidence in managing workflows, quality control, and people under pressure Clear, honest communication and a collaborative, team-first mindset High attention to detail, organisation, and cleanliness standards Bonus: some experience with stock ordering, rota planning, or onboarding/training

Key Responsibilities

Run and support busy shifts with calm leadership and clear direction Lead by example on the shop floor: quality, pace, presence, and service Help train and support junior team members Manage workflows and staff placements to ensure efficient service Maintain stock levels, support ordering, and uphold cleanliness standards Handle customer feedback professionally and with care Communicate openly with the team and management to share updates, ideas, and issues Help drive continuous improvement, staff morale, and shop performance

What You'll Get

14 per hour Circa 35h per week, with the opportunity for more Paid breaks Finishes at around 5pm each day Free food on shift, and free coffee whether on shift or not Real opportunity for growth as we expand A warm, inclusive team culture that values quality and care

Sound like you?

If you're passionate about specialty coffee, love leading from the floor, and thrive in fast-paced environments, we'd love to hear from you.

Please apply with your CV and a short note telling us:

Why this role excites you What you bring to the team Your favourite recent coffee and why
Job Type: Full-time

Pay: 14.00 per hour

Expected hours: 35 per week

Additional pay:

Tips
Benefits:

Casual dress Company events Discounted or free food Employee discount
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Reference ID: COFFIAM