Job Description

Job Overview

We are seeking a capable and committed

Assistant Store Manager

to support the daily operations of our Oxford retail store, which specialises in high-quality gifts, British souvenirs, and heritage apparel including Harris Tweed and cashmere. This full-time role is ideal for someone with strong retail experience who thrives in a fast-paced environment and is ready to work closely with the Store Manager to drive performance and maintain high standards.

We welcome applications from former

Poundland Assistant Managers, Store Managers, or Area Managers

, or those with similar high-volume retail experience. We value the operational discipline and customer service focus developed in such roles.

Key Responsibilities

Support the Store Manager in all aspects of daily operations Lead the team in the manager's absence, ensuring continuity and compliance Assist with staff supervision, coaching, and performance feedback Maintain merchandising standards and stock control procedures Help implement sales strategies and monitor performance against targets Contribute to rota planning, reporting, and administrative tasks Ensure excellent customer service and resolve issues promptly Foster a positive and professional team culture Communicate effectively with the Store Manager and senior leadership
Candidate Requirements

Minimum 3 years' experience in retail, ideally in a supervisory or assistant manager or managers role Strong leadership and communication skills Organised and proactive, with the ability to manage tasks independently Experience in merchandising, customer service, and team coordination Administrative competence in scheduling and reporting Bilingual or multilingual abilities are highly desirable Preference given to candidates with experience in high-volume retail environments such as Poundland or similar
Compensation & Benefits

Competitive salary Performance-based bonus scheme Staff discount and seasonal incentives
Job Types: Full-time, Permanent

Pay: 28,000.00 per year

Benefits:

Employee discount Store discount
Work Location: In person