Job Description

Job Summary

About The Fragrance Shop

Established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry, and we are the UK's largest, independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, and we showcase over 130 luxury Fragrance brands in our stores 200+ nationwide and online! The Fragrance Shop are on the lookout for a passionate, ambitious and experienced Assistant Manager to join our company!

Role Overview The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Assistant Manager to join our team! We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you!

Key Responsibilities:

Develop plans and local initiatives to improve the store's performance and contribution to the overall company results.

Help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service in a friendly environment. Take a lead role in resolving customer queries and complaints.

? Ensure that all products are presented/displayed to their best advantage, following guidelines.

? Actively promote the company and the store in the local market place.

? Ensure that all products are correctly coded, priced and correct POS is used at all times

? Continue to develop self and role by studying relevant training materials and store information.

? Carry out any reasonable tasks as requested by Store Manager/Cluster Manager/RM.

? All the above to be carried out in a timely, efficient and cost effective manner

Required Experience:

Educated to GCSE level or equivalent.

A minimum of 1 years of experience in a supervisory or management role.

Working with store KPI's and towards store targets

Visual merchandising and commercial awareness to impact business knowledge.

Flexibility to include evenings and weekends.

Required Skills:

Customer service focused

Adaptable with a 'can do' attitude

Strong communicational and interpersonal skills

Due to the high volume of applications that we receive, we are regrettably not able to respond to every one. If you have not heard from us within two weeks of your application please assume that on this occasion you have not been successful

Job Types: Part-time, Permanent

Pay: 11.07-12.20 per hour

Expected hours: No less than 24 per week

Additional pay:

Bonus scheme Commission pay
Benefits:

Employee discount
Schedule:

8 hour shift Weekend availability Monday to Friday Overtime Weekend availability
Job Types: Fixed term contract, Temp to perm

Pay: 11.07-12.50 per hour

Work Location: In person