Job Description

We are recruiting for a full time Assistant Medical Secretary to join the Secretarial Team within the Breast Department, based at York Hospital. You will provide support to the Medical Secretaries and their Consultant Teams.
Excellent administration/secretarial skills and audio-typing experience/qualifications are required, as well as a good understanding of customer relations. You will be required to deal with queries from patients, Consultants and GPs.
If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post.
Main duties of the job
You will be responsible for typing clinical and administrative letters, answering telephone enquiries and dealing with patient queries, as well as covering the Medical Secretaries during periods of absence, and multi-disciplinary team meeting work.
The successful candidates will be required to have good organisational skills, with the ability to prioritise the demands of a busy office and manage their time and workload effectively.
About us
Our benefits
We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A generous relocation package of up to 30% of salary (capped at xc2xa318k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage.
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Details
Date posted
30 May 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
xc2xa324,937 to xc2xa326,598 a year pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
419-7224449-AMS-SY
Job locations
York Hospital
Wigginton Road
York
YO31 8HE
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Qualifications
Essential

• GCSE English Language, Grade C or above (or equivalent)
• Word processing skills - OCR II (or equivalent e.g. RSA II)
• Typing skills OCR II (or equivalent e.g. RSA II)

• Qualification or appropriate training in customer service
• ECDL

• Minimum 6 months secretarial/administrative experience
• Experience of using a variety of IT applications, including Microsoft Office
• Experience of working in a customer focused environment

• NHS experience

• Proficient audio typist with the ability to accurately transcribe complex audio tapes and type complicated medical information whilst subject to frequent interruption
• Effective communication skills, verbal and written
• Ability to cope with distressing and emotional situations with patients, relatives and staff
• High level of interpersonal skills, including sensitivity, diplomacy and empathy
• Excellent organisational skills
• Ability to assimilate new practices and knowledge
• Ability to be flexible and to adapt to new demands
• Ability to get on well with members of a team

• Ability to exercise judgement and resolve problems

• GCSE English Language, Grade C or above (or equivalent)
• Word processing skills - OCR II (or equivalent e.g. RSA II)
• Typing skills OCR II (or equivalent e.g. RSA II)

• Qualification or appropriate training in customer service
• ECDL

• Minimum 6 months secretarial/administrative experience
• Experience of using a variety of IT applications, including Microsoft Office
• Experience of working in a customer focused environment

• NHS experience

• Proficient audio typist with the ability to accurately transcribe complex audio tapes and type complicated medical information whilst subject to frequent interruption
• Effective communication skills, verbal and written
• Ability to cope with distressing and emotional situations with patients, relatives and staff
• High level of interpersonal skills, including sensitivity, diplomacy and empathy
• Excellent organisational skills
• Ability to assimilate new practices and knowledge
• Ability to be flexible and to adapt to new demands
• Ability to get on well with members of a team

• Ability to exercise judgement and resolve problems