Job Description

Job Ref:

NOB2542

Branch:

Nobu Hotel London Portman Square

Location:

London Portman Square, West London

Salary/Benefits:

Salary Up to 40,000 including service charge and benefits

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

4 on 4 off

Hours per week:

42 hours per week

Posted date:

25/11/2025

Closing date:

27/12/2025

The Role -

Assistant Night Manager

Leading overnight operations with confidence and Nobu's crafted hospitality

As Assistant Night Manager at Nobu Hotel London Portman Square, you will oversee the smooth running of the hotel during evening and overnight hours, ensuring exceptional service and operational excellence. Acting as a key point of contact for guests and colleagues, you will provide leadership, resolve issues promptly and uphold Nobu's luxury standards throughout the night.

You will

Support the seamless operation of the hotel during evening and overnight periods Act as the primary contact for guest enquiries, complaints and special requests Maintain a strong presence across all departments, ensuring safety and service standards are met Lead and mentor the night team, providing guidance and training to foster progression and retention Monitor guest reviews and feedback, identifying successes and areas for improvement Ensure accurate completion of night audits, daily reports and financial procedures Oversee the safe storage of floats and keys in line with company policy Maintain public areas to Nobu standards, including lighting and cleanliness Ensure compliance with Health Safety policies and statutory regulations Collaborate with Front Office and Rooms Division teams to optimise guest experience Drive continuous improvement initiatives to enhance efficiency and service delivery Oversee creation and development of Front of House SOPs and standards Attend hotel-wide meetings and report effectively to senior management Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro Perform any other duties required to support overnight operations

What We're Looking For

You bring experience in front of house or night management within a luxury hospitality environment. You are confident, proactive and thrive in a leadership role where operational oversight meets exceptional guest care. With strong communication skills and a commitment to service excellence, you will ensure every guest feels valued and every night runs smoothly.

Benefits of Joining Our Team

1000 Refer a Friend Scheme Two hotel-wide social events each year including our Employee Awards Night Discounted overnight stays across Nobu properties worldwide Discounted Pilates classes and wellness treatments Opportunities to progress within our hotel and the wider Nobu portfolio Innovative learning and development opportunities Exciting wellness and volunteering initiatives Up to 33 holiday days through length of service Life Assurance Scheme Cycle to Work Scheme Discounts on all food and beverage Free meals while on duty


Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned



Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.



Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.



We are looking for great people that embody our core values of Kokoro, Smile, Family Crafted.



You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.