Job Description

Job Introduction

Pinnacle Group are looking to recruit an Assistant Property Manager to assist the Property Manager in providing a comprehensive housing management service for a multi tenure site compromising of shared ownership and open market rent in Abbey Wood.


This is a full time, hyrbid role with the working hours of Monday - Friday 9am - 5.30pm.


You will be joining our Home team based in Abbey Wood. The Homes team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.


We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We're Looking For

We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.



Key responsibilities:

To support the Property Manager to meet targets set within the KPI set within the contractual terms for the client to ensure client expectations are met and or exceeded. To assist the Estate Manager all property management duties for the portfolio including void turnaround, processing renewals, arranging inventory and check out appointments. To progress and manage all tenant repairs and log all repairs via the repairs reporting system. To carry out property inspection visits and pre-check out visits with tenants for the portfolio if required. To assist the property manager for tenancy review paperwork and general tenancy administration. To assist with the process of all incoming and outgoing correspondence from residents, manage incoming phone calls and give support when needed.


Key requirements:

A good understanding and knowledge of build to rent, residential lettings and the property industry Be able to perform a whole range of housing management, including voids, sign ups, estate inspections and reporting repairs Good communication skills Excellent work and diary management skills. Excellent IT skills

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.


We welcome applications from all backgrounds - particularly from those who represent the communities we serve including ex-armed forces personnel and their families.


As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.


We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

Maternity/paternity packages Flexible Working Arrangements Life Assurance Enhanced Pension Scheme Additional Annual Leave Private Medical Insurance Cycle to Work Scheme Employee Assistance Programme Retail Discounts Childcare Assistance Season Ticket Loans Sick Pay Schemes Personal Development Plans Company Car/Car Allowance * Electric Vehicle Scheme