Job Description

The primary role of an Assistant Property Manager is to assist Property Managers in the effective management of their portfolio. There is also a small element of the role which includes some more generalised administrative support to the business. It is also expected that Assistant Property Managers will manage a small portfolio of clients or oversee financial support service clients' administration.

Main duties and responsibilities

To efficiently log and administer buildings insurance claims keeping all relevant parties informed of progress

Answering incoming calls to the business and attempting to deal with queries raised or passing on the call to the relevant staff member

Monitoring building specific mailboxes and dealing with general queries received. Seeking input from the relevant Property Manager and other staff members where required.

Attendance at site inspections or meetings of key clients will be required from time to time.

Undertaking monthly site inspections.

Completing actions arising from site inspection reports

Obtaining quotations from contractors and presenting them to the property manager / client in an organised and professional manner.

Assisting Property Managers with progressing actions arising from Health and Safety, Fire Risk, Asbestos assessments and other similar reports.

Assisting with re-tendering contracts

Issuing work orders to contractors within authorisation limit or upon instruction from a Property Manager or client.

Completion of LPE1 forms

Assisting with site set up tasks post handover to JFM.

Obtaining land registry documents upon request from property managers.

Booking meeting venues as required

To take on projects as set by Property Managers or the Senior Management Team.

Producing reports and system generated reports as required.

Issuing standard letters upon instruction

Undertaking mail merges and issuing budgets, service charge demands and other correspondence to leaseholders.

Keeping MyBlockMan up to date with relevant documents

Dealing with incoming and outgoing post on rota basis.

Dealing with incoming cheques on a rota basis.

Re-naming and filing documents to appropriate place on the company server.

Asana management- adding and updating tasks to relevant projects.

Management of a small portfolio or overseeing financial support clients

The above is high level summary of responsibilities and is not intended to be an exhaustive list. Additional ad-hoc responsibilities may arise and will be considered

Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Benefits:

Company events Company pension Flexitime Life insurance Work from home
Schedule:

Holidays Monday to Friday No weekends
Experience:

Property Management: 1 year (preferred) Customer service: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: Hybrid remote in Middlesex

Expected start date: 01/06/2025