We are seeking a motivated and detail-oriented Assistant Property Manager to join our team. This role is essential in supporting the daily operations of our property management office, ensuring that all administrative tasks are executed efficiently while providing excellent customer service to our residents and prospective tenants. The ideal candidate will possess strong organisational skills and a proactive approach to problem-solving.
Main Duties:
Office administration
- Assist the Property Manager in all aspects of office administration including responding to email, telephone, and face to face enquiries.
- Producing rotas for the various other teams including security and housekeeping - Develop and update office documents as necessary
- Manage staff holidays and sickness logs
- Update and complete financial records such as petty cash, expenses, and bank reconciliations
- Follow the credit control procedure for students in rent arrears o Customer Care and Pastoral Support - Provide front desk, telephone and written support to customers and stakeholders in line with Student Castle company policy
- Provide support, counselling and advice to customers to assist them in dealing with student life e.g. financial advice, learning support, university life
- Organising social events with student input
- Monitor and update all social media streams regularly - Holding regular meetings with a target group of students to gain feedback and highlight possible areas of improvement or change
Business Development
- Arranging and performing sales viewings for prospective customers
- Promoting the business at university open days
- Utilising online materials and social media to promote the Student Castle brand
- Developing and implementing new marketing strategies
Facilities Management Support
- Log and inform facilities team of maintenance issues
- Liaise with contractors for maintenance issues unable to be dealt with in house
- Advising students or works to be carried out and access to rooms being required
- Ensuring servicing and maintenance records are kept up to date `
Other Duties
- Assist with ad hoc requests as necessary for business needs especially at peak times such as student move in and move out weekends
- Perform and document regular inspections of student flats
- Assist with summer deep clean and maintenance works programme of work
If you are looking for an opportunity to grow within the property management sector and contribute positively to our team, we encourage you to apply for this exciting position as an Assistant Property Manager.
Job Types: Full-time, Permanent
Pay: From 29,000.00 per year
Additional pay:
Bonus scheme
Benefits:
Health & wellbeing programme
Work Location: In person
Application deadline: 23/05/2025
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.