Job Description

Assistant Pub Manager

Dorking Brewery is looking for a

driven, enthusiastic, and highly passionate Assistant Pub Manager

to join our team! If you live and breathe great beer, thrive in a fast-paced environment, and are ready to step up and make a real difference, we want to hear from you.

This pivotal role will involve supporting our General Managers across our

three unique Dorking Brewery pubs

, helping to maintain our exceptional standards, driving consistency, and ensuring every single customer has a fantastic experience. You'll be a key player in representing our brand and our beer.

Key Responsibilities

Leadership & Operations

Act as the

manager on duty

, taking full responsibility for the pub's smooth operation in the absence of the General Manager. Work closely with the General Managers to

maintain and enforce high operating standards

and consistency across all three sites, from cellar management to service delivery. Assist with

stock control

, including ordering, deliveries, and cellar management, ensuring the highest quality of our core product: our beer. Help with administrative tasks such as reporting, scheduling, and cash handling.
Team & Culture

Support the training, coaching, and mentoring of the pub teams, inspiring them to deliver

fantastic customer service

with every interaction. Foster a positive, energetic, and knowledgeable pub culture that aligns with the Dorking Brewery brand.
Customer Service & Sales

Lead by example on the floor, ensuring all customers receive a warm welcome and an outstanding experience. Utilise your

passion for beer

to educate customers and staff on our products, driving sales and promoting new releases. Proactively resolve customer issues professionally and efficiently, always ensuring high customer satisfaction.
What You'll Bring

Proven experience

in a supervisory or management role within the hospitality sector (pub/bar experience is essential). A

genuine, deep-seated passion for craft beer

and a desire to learn everything about the Dorking Brewery range. A

proactive, can-do attitude

and the drive to seek out and implement improvements. Exceptional

communication and interpersonal skills

, with the ability to lead a diverse team and engage positively with customers. Flexibility to work across our

three Dorking pub locations

, including evenings, weekends, and public holidays. Strong organizational skills and the ability to manage multiple priorities effectively.
What We Offer

A competitive salary and benefits package. The chance to work directly for a thriving local brewery with an excellent reputation. Significant opportunity for

career growth and development

as we expand. Generous staff discount on all Dorking Brewery beer and merchandise
Job Type: Full-time

Pay: 34,000.00-36,500.00 per year

Benefits:

Employee discount
Work Location: In person