Job Description

Job Ref:

ST1137

Branch:

St Mellion Estate

Location:

St Mellion Estate, Cornwall

Salary/Benefits:

29400.00

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

5 days per week over 7 and may include weekends and bank holidays

Hours per week:

40

Posted date:

22/08/2025

Closing date:

24/09/2025

At St Mellion Estate we are looking for an experienced and talented Assistant RB Manager to support the Food and Beverage Manager to deliver an exceptional experience for our guests, visitors and members that is professional, attentive and genuine. If you are passionate about delivering a diverse range of events and experiences through authentic service and strive to be naturally sustainable and ethical, we want to hear from you.

About us.....

St Mellion Estate is an international luxury resort that has two world renowned golf courses, a spa with full leisure and fitness facilities and an 80 plus bedroom hotel with conferencing, wedding and banqueting facilities for up to 500 guests. It's a place where you can relax, whether at work or play, and enjoy the very best Cornish hospitality.

About the role.....

This role focuses on being proactive, hands-on, visible and enthusiastic within the operational delivery of the Wedding, Conferences and Events that are held at St Mellion. You will work alongside the day to day food and beverage department offering support and developing a close-knit team to deliver consistently great service. We are looking for someone with experience across FB disciplines, which is likely to include casual dining, fine dining and conferencing. We want to create an experience that has a lasting impression on our guests, visitors and members as well as providing the platform for an agile work environment where our team can flourish and grow, so being able to work collaboratively and being part of the whole Estate team is important.



The key responsibilities are:


Support the Food Beverage Manager to develop and deliver an exceptional experience across the conferencing and banqueting experiences, while supporting the wider FB team. Take an active role in the delivery of a profitable department, that is in line with budget expectations by proactively encouraging the team to upsell while being aware of the impact you have on margins and controllable costs. Be accountable for coordinating the team to deliver on defined targets, through collaboration and providing a platform for success Coordinate with the Wedding and Events Manager to provide a smooth transition and a seamless journey for our guests for booking to delivery. Act swiftly on insights, feedback and team performance viewed on shift to provide both intelligence for future business decisions and continuous improvement in service standards. Coach and develop the team to enhance their knowledge, promote growth development while delivering best performance with a compliance embedded culture. Embrace HS and Food Safety as working culture to ensure that the very best standards of safety and security are maintained at all times. Take an active role in the duty management of the whole property where needed, to support and promote the benefits of working together and being an agile workforce. Develop best practice to ensure St Mellion is at the leading edge in the reputation of our food beverage offerings. Maintain relevant SOP's and training needs of the team to deliver a well communicated and consistent service at all times. Maintain EPOS platforms to ensure, compliance and accuracy at all times to ensure a diligence on all transactions and financial security. This includes monitoring activity on sales and voids and to proactively deliver training on EPOS systems for all of the team. Be an exemplar in your attitudes and behaviours to ensure that there is a single team across the department with no front if house to back of house divide.

About you......

As the Assistant RB Manager we are looking for someone who is driven by success and diversity, someone who is ready to take the service standards to the next level. We are seeking an experienced professional that is ready to take on a new culture and way of working that focuses on enablement and empowerment.



In order to be successful, we are looking for:


Minimum of 3 years' experience in a FB supervisory position Sound knowledge of conference and banqueting Experience of a high volume, fast paced quality setting Exceptional communications skills Strong computer literacy Experience of nurturing and developing a team Hands on and visible approach Good business acumen and leadership skills

It would be an advantage with the following skills and experience:


Professional or educational relevant qualification Experience of 4- or 5-star market Experience of multiple FB outlets Advanced knowledge of PMS and EPOS systems

As a pre requisite you will be naturally calm under pressure with a 'can do' and solutions focused attitude. Alongside this will be your ability to embrace change, be open, honest and collaborative but be prepared to speak out when needed. Your passion for food, beverage and events coupled with great service will be infectious and you will have a passion for delivering this sustainably and ethically.

Careers at St Mellion Estate

We are passionate about our people and our industry, both now and for the future. Over the past few years, we have been working alongside our partners in education and training, to develop our team and to prepare them for successful careers in the golf, leisure, tourism and hospitality industries. If you are a dynamic individual looking to become part o the St Mellion Team and would like a great career in hospitality, leisure, or golf, please apply.

Company Benefits - Working at St Mellion

Competitive Salary 28 Days Holiday rising to 33 Complimentary Membership for you and one other Employee Assistance Scheme Wagestream (Access a percentage of your salary before payday) Ride to Work Scheme Free Meals on Working Day Discounted treatments and products Discounts on Food and Beverage Long Service Bonus Scheme. * Free Parking