Job Description

Cafe Francois - Borough Market, London Bridge

Assistant Reception Manager

Full time (45 hours contract)

40,000 - 42,000

What we offer:

Referral scheme - up to 700 each new employee you refer (T&C's apply) Supplier trips to visit our supply chain and see the wonderful farms our food comes from, and the vineyards our wine is from. Extra holiday day on your birthday after 2 years of service 150 voucher to dine at Cafe/Maison Francois after each completed year of service Staff discount 35% of the total bill (after probation period) Counselling services and 24 hour in moment support Family Care, support with childcare, eldercare and pet care Access to the GP Surgery Web App 24/7, 365 days Legal assistance helpline Summer and winter staff party with fine drinks, food, games and lots of FUN! Employee of Month - 50 voucher

What you will do:

Day to day co-ordination of reservations and table allocation. Promote, establish and maintain a regular customer base and communicate all relevant information to staff. Maximize covers in line with company policy. Maintain a high customer focus and convey this attitude to all team members. Ensure that all standards of service are maintained. Embody the values and principles of the company. Maintain a presence throughout the business, creating a high profile with both customers and staff alike. Stay up to date with the London restaurant scene and our competition. Excellent knowledge of the local area and amenities Train all new recruits in your team, ensuing that high standards, strong work ethic and professional discipline are instilled from day one. Develop, alongside the management team, a world class work environment for all our employees with care, compassion and development at its core. Drive the internal development of employees both vocationally and, where possible, assist in their personal development and wellbeing. Communicate specific guest requirements and allergies to the kitchen and management teams. Operate and maintain all equipment and software in line with trained instructions Update and maintain customer profile.

Who we are:

Cafe Francois is a bustling local canteen with style, where there is something for everyone. The Cafe transforms throughout the day to meet the needs of its regulars. Coffee and breakfast first thing, lunch to go or eat-in, brunch at the weekend, and a bar in the evenings with simple, tasty dishes.

Drawing together inspiration from the iconic cafes of Paris, the hip new wave delis of California, and the stylish bistros of Montreal, Cafe Francois meets the need of locals and tourists alike, offering a refuge from the hustle and bustle of the market, morning, noon and night, seven days a week.

Cafe Francois works with amazing suppliers and focusing menus on seasonality and sustainability.

You must have the right to work in the UK to be considered

Job Types: Full-time, Permanent

Pay: 40,000.00-42,000.00 per year

Benefits:

Company pension Discounted or free food Employee discount Referral programme
Application question(s):

Do you live within a 1 hour commute from SW1Y via London Transport links?
Experience:

Maitre d' or Senior Host : 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person