We are seeking a professional and detail-oriented Assistant Receptionist/Administrator to join our team. The ideal candidate will have strong organisational skills, excellent communication abilities and experience in call handling and office administration. The successful candidate will be responsible for assisting with reception duties and provide administrative support to the legal team at any of the firm's offices in Hartlepool, Peterlee, Wingate and Durham.
Responsibilities
Reception duties:
Telephone call handling
Make appointments
Greet clients and visitors
Deal with incoming and outgoing post
Maintain a clean and organised reception area ensuring a positive first impression for clients
Administrative support:
Take cash, cheques and electronic card payments
File maintenance including opening and closing files on a case management system
Assist with daily banking and data input onto clients' ledgers and company databases
Filing
Archive management including storage and retrieval of legal documents.
Person requirements
Minimum of 5 GCSEs (or equivalent) including Maths and English grades 9 - 4 (A - C)
Driving licence and own transport essential as will be required to provide support at any of the firm's offices in Hartlepool, Peterlee, Wingate and Durham.
Knowledge and use of IT systems including MS Excel and Word essential.
Good verbal and written communication skills together with an organised and methodical approach to working with excellent attention to detail.
A professional, courteous demeanour with a cheerful attitude, particularly when meeting clients.
A committed and self-motivated individual who can work as part of a professional, friendly team and provide a professional, efficient, customer focused, quality service at all times.
Company information
We are a regional firm of solicitors established in 1986 offering a wide range of services to private and business clients.
We offer an enjoyable and rewarding working environment and a friendly team. We are committed to growth and development and offer opportunities for all our staff to shape their careers in the way that is right for them. We encourage a proper work/life balance so that when our staff leave the office, they leave their work behind.
Please refer to our website www.tmjlegal.co.uk for more information.
Job Types: Full-time, Permanent
Benefits:
Company pension
Employee discount
Free flu jabs
Free parking
Life insurance
On-site parking
Licence/Certification:
driving licence and own transport (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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