Job Description

A rare opportunity due to an internal promotion

Ringtons Assistant Sales Office Manager

The purpose of this role is to support the Sales Office Manager, drive profitable growth in the sales office through an increased customer base by delighting the customers with the quality and choice of our products and ensuring we consistently provide excellent customer service to internal and external customers.

The key duties and responsibilities of this role are to:

Customer Numbers - To help the manager achieve and maintain their agreed target number of customers. Customer Service - To ensure we provide a level of service to all my offices customers and maintains the company standards. Sales - To achieve and maintain the Managers agreed target level of sales through supporting their effective planning, setting sales goals, analysing data on past performance, and projecting future performance. Assets - To support the Manager to maintain the highest operational standards, ensuring that the sales office, its equipment and its fixtures and fittings are maintained. People - To support the Manager lead, supervise, motivate, mentor and advise our people. Training - Initial and ongoing training.

Benefits of joining our team!

Annual basic salary of 30,533 OTE of 35,500

Seriously attractive Pension - up to 7% employer contribution with 6% employee contribution (13% combined)

25 Days Holiday plus statutory holidays.

Monday to Friday, NO weekend or shift work!

Company Uniform provided.

Full induction and 1-2-1 training provided along with ongoing support.

Digital training Academy with L&D (Learning and Development) and career pathways

Employee engagement, recognition, and reward schemes

Wellbeing and Welfare support via a quality EAP (Employee Assistance Programme)

Be a valued key member of a high performing team.

Job security from an established, highly reputable business

And of course, plenty of tea, coffee, and biscuits

The Ringtons Ethos: Spreading Joy, One Cup at a Time

Founded in 1907 with Samuel Smith's door-to-door tea deliveries, Ringtons today stands as a testament to quality and tradition in tea, coffee, and sweet treats. With a history spanning over a century, we serve more than 220,000 customers across the UK.

Ringtons is a family business established in Newcastle Upon Tyne which has grown throughout the country. We uniquely deliver high-quality, award-winning teas, coffee, biscuits, and sweet treats as well as great value gifts direct to customer's homes.

At Ringtons we believe in the quality, freshness, and value of our products. World class customer service. Looking after the relationships and development of our people, customers, and suppliers. We are a carbon neutral company that has a robust sustainability strategy we are proud of.

Our Values

Do What's Right - We're committed to quality, fairness, and transparency.

Build Collaborative Relationships - We value every interaction and strive for collaboration at all levels.

Support Growth and Take Ownership - We're dedicated to continuous improvement and exceptional customer service.

Join Us, Apply Today

Ringtons is an equal opportunity employer welcoming all qualified candidates. A DBS check will be required.

Ready to make every delivery special? Apply now and let's brew some magic together!

Job Types: Full-time, Permanent

Pay: 30,533.00-35,500.00 per year

Additional pay:

Bonus scheme Commission pay Performance bonus
Benefits:

Company pension Sick pay
Schedule:

Day shift Monday to Friday
Application question(s):

Would you be willing to have a DBS (Criminal Record) check carried out?
Experience:

Management: 3 years (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person