Job Description

Michelmersh are looking to recruit an enthusiastic and committed Assistant Sales Office Manager.

Key Duties and Responsibilities:

Support the Sales Office Manager in overseeing daily operations of the sales office

Coordinate with production and logistics teams to ensure timely delivery of orders

Manage customer inquiries, quotations, and order processing with accuracy and efficiency

Maintain and update sales records, customer databases, and inventory systems

Assist in preparing sales reports, forecasts, and performance metrics

Liaise with clients to build strong relationships and ensure customer satisfaction

Monitor market trends and competitor activity to support strategic planning

Ensure compliance with company policies, health and safety regulations, and industry standards

Provide training and support to junior sales staff and administrative personnel

Handle escalated customer issues and resolve them promptly

Key Experience and Qualifications:

Experience in a managerial or supervisory role, preferably within a sales coordinating environment

Experience with and strong working knowledge of Salesforce or other CRM systems

Experience with ERP systems

Strong understanding of sales processes and customer service principles

Experience in handling customer escalations and resolving operational issues efficiently

Familiarity with inventory control, order processing, and dispatch coordination

Understanding of sales performance metrics and ability to generate and interpret sales reports

Proficiency in Microsoft Office Suite

Technical skills and Personality Traits:

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities.

Detail-oriented with a proactive approach to problem-solving

Ability to work under pressure and meet deadlines

Team player with a positive and professional attitude

Adaptable and willing to learn industry-specific knowledge

If the above role appeals to you and you are looking for a new challenge Michelmersh want to hear from you.

Job Type: Full-time

Pay: 35,000.00 per year

Benefits:

Bereavement leave Sick pay
Work Location: In person