Job Description

At GO Outdoors our purpose is strong and clear; "to inspire and equip everyone for life outdoors". That's because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hiking Ben Nevis, horse riding or cold water therapy, we provide the best equipment for all outdoor activities, always at the best price guaranteed! Our values aren't just posters on the wall, we live them every day; 'One Team 'we are stronger together', 'Responsibility 'we take ownership', 'Passion 'we believe in what we do' and 'Integrity 'we do the right thing'. Clear values which help us to fulfil our mission to be 'the nations favourite outdoor retailer'. If you share our passion and want to make a difference join our team to be a part of something 'unbeatable'!

Role overview:

We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service.

Responsibilities:

Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth.



Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success.



Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifyingand responding to areas of opportunityOperationally & Commercially.



Act as the point of contact for colleagues in the manager's absence.



Provide excellent customer service, addressing inquiries and resolving complaints professionally.



Help manage day-to-day operations, including opening and closing procedures.



Support cash management tasks, such as processing transactions and reconciling tills.



Participate in hiring, onboarding, and training new employees.



Provide feedback and coaching to colleagues to improve performance.



Support the Store Manager in maintainingcolleague schedules to ensure proper coverage and productivity

Role objectivesand KPI's:

Contribute to achieving or exceeding the stores monthly sales target.



Driveall additionalKPIs including but not limited to Units, Conversion, ATV, UPT.



Achieve upselling or cross-selling targets.



Maintain a high Net Promotor Score.



Ensure stock accuracy during store Audits.



Ensure all new colleagues complete mandatory training required.



Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks.



Assistin keeping operational costs within the allocatedbudget

Skills and Experience:

Previoussupervisory or management experience in a fast-paced Retail/ Customer Facing environment



Passionate about retail & hold a good understanding of the latest trends and our competitors



Previousexperience of coaching and developing individuals



Strong communicationskills



Proven track recordof achieving and exceeding sales targets and KPI's



Experience in analysing KPI's data to making commercial decisions



Keen eye for detail & commerciality. Previousexperience within visual merchandising would be advantageous



Promote JD Group values to internal and external stakeholders



Benefits



We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:



Quarterly discretionary bonus schemes



Company discount of 30% off a large number ofproducts in-store and online (JD Sports, Size?,Foot Patrol, Blacks, Millets, GO Outdoors)



Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)



Access to digital health and well-being services through our benefits platform (TELUS Health)



Health cash plans



Wide range of internal development courses to support personal and professional development throughout your career journey with the Group



Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)



Company Sick Pay scheme



Discounted Gym memberships at JD Gyms



Life Assurance



Access to colleague networks, to share lived experiences and support initiatives that drive positive change.



Opportunities to volunteer and contribute to JD Foundation



Employer engagement forums to help influence positive change



Incremental Holiday Allowance



Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time



#GO