Job Description

THE ORACLE, READING - FULL TIME / ONSITE

Our Story

At JEWELLS, we don't just sell jewellery--we help people

express themselves with confidence

. Blending

trend-led design with casual luxury

, we create

immersive retail experiences

that go beyond jewellery, offering

permanent jewellery, fine line tattooing, and curated piercing services

.


With

ambitious global expansion plans (1,000 stores in 45 countries!)

, now is the perfect time to join our growing team.

About the Role

As

Assistant Store Manager

, you'll be the

right hand to the Store Manager

, ensuring the store runs seamlessly while delivering an unforgettable

luxury retail experience

.


You'll

motivate and inspire the team

, helping them

exceed sales targets

while making every customer feel like their best self. Your role will also involve hands-on learning--

you'll receive full training in Piercing & Jewellery Welding

, enabling you to support the store team in delivering these specialist services.


This is a

fast-paced, dynamic role

, perfect for someone who thrives on

leading, coaching, and driving sales

while also embracing new skills.

What You'll Do:

Deliver a world-class customer experience

- Lead by example, ensuring every interaction is warm, personalised, and memorable.

Support in driving sales & store performance

- Assist in executing sales strategies, achieving KPIs, and identifying growth opportunities.

Become a trained expert in Piercing & Jewellery Welding

- Support the team in delivering these specialist services to enhance the customer experience.

Coach & develop the team

- Help train, inspire, and empower your team to perform at their best.

Operational excellence

- Oversee inventory, loss prevention, and visual merchandising to keep the store running smoothly.

Step up when needed

- Confidently take charge in the

Store Manager's absence

and act as a key point of communication.

What We're Looking For:

2-3 years' retail experience

within jewellery, fashion and/ or luxury retail.

Leadership qualities

- A natural motivator who thrives in a fast-paced environment. Ability to step up when the Store Manager is Absent.

Customer-first mindset

- Passionate about delivering an exceptional shopping experience.

Become a trained expert in Piercing & Jewellery Welding

- Support your team in delivering these specialist services - No prior experience needed, full certification provided!

Results-driven

- Confident with KPIs, sales targets, and store profitability.

A proactive problem solver

- Able to adapt, take initiative, and find solutions.

Passion for fashion & styling

- Keeps up with trends and understands the power of personalisation.

Flexibility

- Available for evenings, weekends, and peak trading periods.

Perks & Benefits:

Competitive Salary + Commission & Bonuses

Career Growth

- Develop your skills and grow with a global brand.

Jewellery Allowance & Generous Team Discounts

Full Training in Piercing & Jewellery Welding (Certification Provided)

Exciting Incentives & Competitions

Birthday Day Off

At JEWELLS, we celebrate

diversity

and

inclusivity

, welcoming applicants from all backgrounds.