Job Description

About Us

We are currently looking for an experienced sales manager to join our York store.

As a mobile phone franchise operating under a global brand we need to stand out from the rest by providing the best experience not only for our customers but for our teams as well.

In the technology world we are lucky to always have new products launching meaning that no two days are the same and there's always something new to learn.

What are we looking for?

Working in a fast paced environment with new product launches, ever changing promotions and advances in technology we need someone with an eye for detail who is adaptable and can work under pressure.

A passion for people and sales is a must as you'll need the trust and buy in of both your team and your all important customers.

Working in the sales environment means a culture of support and coaching is key to deliver results and inspire your people to keep reaching for that next goal!

You'll need:

effective leadership and the ability to motivate others the ability to plan and prioritise workloads and delegate accordingly customer focus the capacity to grasp new concepts quickly the ability to multi-task and work under pressure shrewd business sense and well-developed commercial awareness a desire to work as part of a team to generate fresh and innovative ideas.

Responsibilities

As an assistant store manager, you'll need to support the store manager by:

manage and motivate a team to increase sales and ensure efficiency manage the sales process end to end to ensure consistency and compliance manage stock and ensure the correct controls are in place analyse sales figures and forecast future sales analyse and interpret trends to facilitate planning use information technology to record sales figures, analyse data and forward plan deal with HR issues such as interviewing potential staff, conducting appraisals and performance reviews provide or organise training and development ensure standards for quality, customer service and health and safety are met resolve health and safety and security issues respond to customer complaints and comments organise special promotions, displays and events update colleagues on business performance, new initiatives and other pertinent issues spending time on the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues deal with sales, as and when required maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing initiate changes to improve the business, such as looking for ways to involve us in the community and grow our brand locally promote the organisation locally by liaising with the community and local businesses managing the store audit and ensuring compliance standards are being met at all times

Experience

Experience of working in sales is a must We are looking for candidates who have been in a sales management role for at least one year Retail experience is not necessary as we are not traditional retail and follow a structured sales process Experience of working in a regulated sales environment is preferred but not essential

Working Hours

Our opening hours are Mon- Sat 9am - 5.30pm and Sundays 10.30am-4.30pm Weekend working is crucial due to us being on the high street managers are required to work Saturdays and at least 2 out of 4 Sundays per month We are open on all bank holidays apart from Christmas Day, Easter Sunday and New Years Day As an assistant manager there will always be an element of needing to be available to your team outside of working hours for emergencies etc.

Salary and Benefits

The salary for this role starts at 26,000 per year with expected earnings between 26-38k Uncapped commission is a big part of the package we offer so the world is your oyster in terms of how much you can earn Company Pension provided You will also be issued a company laptop Fantastic staff discount Progression within the company and the opportunity to develop Dedicated Employee Welfare Manager
Job Type: Full-time

Pay: 26,000.00-37,957.26 per year

Work Location: In person

Reference ID: MathesonCommsASM1
Expected start date: 01/09/2025