Job Description

Message from the owner & Studio Manager:
My mission is to raise awareness of the link between regular high-intensity training and feeling good in the Finsbury Park and surrounding areas.

If you.. are a people person, and have experience in customer services/ sales/ administrative type roles. If you.. operate well in a fast-paced environment. If you.. coach Group HIIT classes, and love to inspire people to improve their health & wellbeing through movement like I do = I can't wait to hear from you!!

About us

After a successful first 3.5 years, the F45 Finsbury Park studio is looking to appoint a new Assistant Studio Manager with a Sales focus.

This is an exciting opportunity to work directly with the high-performing owner, taking pride and enjoyment in seeing the studio through its expansion.

She is looking to add to a strong team, passionate about delivering a high quality service for the local community in Finsbury Park and surrounding areas.

Prior F45 experience is not required, however a fitness certification is required as the expectation is that the candidate will also coach 5-10h pw.

RESPONSIBILITIES:

Sales:

Contact new enquiries and schedule them for a trial (with potential growth commission pay) Follow up with trial participants to encourage membership conversion Reduce membership turnover by re-engaging low-attendance members

CRM Management:

Efficiently manage email, text, and other communication channels Run promotions and special offers via email and text

Social Media:

Strategically plan and execute a social media content calendar Create concise social media posts, reels, and stories using current trends Develop engaging content, including reels showcasing studio highlights, member achievements, and activities

Outreach and Marketing:

Implement outreach activities such as flyering, pop-ups, and local business partnerships Collaborate with local businesses to increase studio visibility and attract new members

Retention:

Warmly welcome new and existing members, fostering strong relationships Participate in social events and assist in organizing in-studio challenges Support management in various member retention initiatives Produce monthly newsletters to captivate and inform new and existing members

ARE YOU/DO YOU HAVE:

Sales/customer service role/client-facing administrative experience Reformer qualification and coaching experience (or close to being ready to) Passionate about helping others with their health/wellbeing through fitness Able to deliver high-level customer service every single day Experience making static and moving content on social media Experience using Canva or similar content creation software Willing to work flexible hours Eager to be actively involved in growing the business Self-motivated, driven and willing to learn and work as part of our team

KEY ATTRIBUTES:

Exceptional verbal and communication skills Negotiation skills Positive attitude Charismatic & personable Attention to detail Time management and organisational skills Adaptable and flexible
Job Types: Full-time, Part-time

Pay: 27,000.00-30,000.00 per year

Benefits:

Company pension Gym membership On-site parking
Application question(s):

What is your instagram handle e.g. @myinstagram. N/A if not held What is your commute time in minutes to the studio at N4 - Finsbury Park using your typical mode of transport? (candidates based within a 30min commute are strongly preferred) Briefly outline your (a) sales experience (b) customer service experience (c) email/text inbox management Why are you interested in this role at F45? Describe how much GROUP CLASS COACHING experience you have
Language:

Fluent English (required)
Licence/Certification:

L3 Group Fitness Qualification (required)
Work authorisation:

United Kingdom (required)
Work Location: In person