Job Description

Assistant Studio Manager (ASM)

About Street Studios

Street Studios is a bustling, high-end photographic studio complex in East London, serving leading photographers, art directors, and global brands for nearly 25 years. We pride ourselves on exceptional service and presentation, ensuring every shoot is a success.

Job Overview

This is a critical,

hands-on leadership role

that supports the Studio Manager in the daily operations of our complex. You will be the

key operational leader

on the floor, responsible for coordinating the studio, ensuring premium client service, and guiding our team of assistants. We are looking for a highly

responsible problem-solver

with a

"can-do" attitude

and a knack for practical maintenance who can set an example for the whole team.

Key Responsibilities

Client Experience & Service Leadership

You will be the face of Street Studios, welcoming high-end clients and ensuring they are settled and supported throughout their booking. This includes:

Delivering a professional, calm, and welcoming standard of

customer service

at all times. Actively gathering client

feedback

and translating it into positive, actionable improvements. Upholding the studio's presentation standards, ensuring the entire building is maintained in

excellent, shoot-ready condition

.

Operations & Team Management

You will assist the Studio Manager with team coordination and be responsible for the smooth daily flow of the complex:

Assist with the

training, coordination, and day-to-day management

of the freelance Studio Assistants.

Lead the team on the floor

, delegating tasks and ensuring all daily operational requirements are completed to a high standard. Oversee

building security

protocols, including opening and closing the complex, and reporting any security issues. Ensure strict adherence to all

Health and Safety

regulations. Manage basic administrative tasks and maintain

effective communication

across the team and with service providers.

Maintenance & Practical Support

This role requires a proactive approach to the physical environment:

Perform essential and preventative

basic maintenance tasks

(in and out of the studios). Utilize a

basic knowledge of DIY and power tools

to address day-to-day fixes and general upkeep. Handle and organize photographic equipment (experience is a plus, but not essential).

Essential Traits & Skills

The ideal candidate is:

Highly Responsible

with a professional manner, positive attitude, and exceptional

attention to detail

. A

proven team player

and

leader

with solid communication skills, able to mentor junior staff. A

flexible

and dedicated individual, committed to working variable hours, including early starts, late finishes, and occasional weekends. An

enthusiastic self-starter

who takes the initiative and sees tasks through to completion. Possesses a

practical and hands-on approach

to problem-solving. Demonstrates an

empathic attitude

towards staff and clients, alongside a good sense of humour.

Desirable Experience

Basic knowledge of

DIY and using power tools

. An interest in

photographic equipment

and studio lighting. A passion for

sustainability practices

.

Key Details

Hours:

9 hours per day, Monday to Friday (with required early starts, late finishes, and occasional weekend work based on studio bookings).

Salary:

29,300K

Holiday:

28 days (inclusive of bank holidays)

Location:

Haggerston, East London
Job Types: Full-time, Permanent

Pay: 29,300.00 per year

Work Location: In person