Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



About the Role

Surveying Services operates within the Property & Asset Management department, delivering industry-leading management services for client property estates. This role offers an excellent opportunity for property management professionals or recent graduates to advance their careers while contributing to our Centre of Excellence and maintaining strong client relationships.



Who We're Looking For

Ideal Candidates:

Property administration experience or recent real estate graduates

Knowledge of lease terms and property management principles

Strong interest in pursuing a surveying career

Excellent organizational and communication skills



Key Responsibilities

Financial Management

Prepare service charge budgets and reconciliations with Facility Managers and Lead Surveyor

Apply tenant apportionments and review service charge pack documentation

Process invoice approvals and tenant demand checking

Handle ad hoc recharges and payment coordination with accounts team

Support rates mitigation initiatives



Client & Tenant Relations

Respond to tenant queries regarding service charges, rent, and insurance matters

Organize and attend tenant meetings and occupier engagement activities

Advise on lease repairing obligations while promoting collaborative partnerships

Attend client meetings to present management reports

Deliver exceptional customer service to all stakeholders



Property Management Support

Coordinate property and site presentation inspections

Assist with licenses, wayleaves, and additional fee generation

Support sustainability reporting and client-specific initiatives

Collaborate with PAM teams (Finance, IFM, Data) on surveying activities

Maintain database accuracy with Data team coordination



Reporting & Administration

Provide surveying input for client reporting

Support management report preparation and presentation

Ensure compliance with client KPIs and service standards

Liaise with landlords, tenants, and internal teams as required



Essential Skills & Attributes

Communication:

Strong customer service skills with ability to engage clients and colleagues at all levels

Organization:

Excellent multitasking capabilities to manage multiple properties simultaneously

Attention to Detail:

Accuracy in financial processes and documentation

Relationship Management:

Ability to build and maintain professional relationships

Adaptability:

Flexibility to support various team requirements and client needs



What We Offer

Career development within a leading global real estate services firm

Exposure to diverse property portfolios and client requirements

Collaborative team environment with mentorship opportunities

Contribution to industry-leading property management practices



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.