Job Description

Location:

Belfast, Ireland (Hybrid Working Available)

Salary:

Competitive + Bonus + Benefits

Role Type:

Full-Time, Permanent

Launch Your Career in SaaS Account Management

Are you

early in your career

and eager to gain hands-on experience in the

fast-paced software and SaaS industry

? Do you thrive on building relationships and learning how great customer experiences drive business success?


We're looking for an

Associate Account Manager

(Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity to

learn the ropes of customer success, client engagement, and commercial growth

—with training, mentorship, and real-world exposure to software products and clients.

What You'll Be Doing:

Support senior team members in managing a

portfolio of software clients

Help prepare client communications, meeting summaries, and follow-up actions Coordinate product demos, training sessions, and webinars Learn how to identify customer needs and gather product feedback Work closely with sales, support, and product teams to deliver a

seamless client experience

Maintain accurate CRM records and track client touchpoints Monitor

basic account health metrics

and flag issues to the team Contribute to

renewal documents and commercial proposals

Stay informed about industry trends and competitors to support client conversations Assist in distributing

marketing content

that enhances the customer journey

What We're Looking For:

Strong

communication and interpersonal skills

A keen interest in

technology and SaaS

Organised, detail-oriented, and eager to learn Familiarity with

Microsoft Office or Teams

(or similar tools) Experience with CRM platforms is a plus, but not essential A

team player

with a can-do attitude and customer-first mindset

Why Join ClearCourse?

ClearCourse is a group of over

45 software and payments businesses

built around innovation, collaboration, and a shared focus on customer success. As an Associate Account Manager, you'll be part of a supportive team where your learning and growth are prioritised.

Our Benefits Include:

Competitive salary + bonus opportunities

25 days holiday + your birthday off

Private Medical Insurance (Bupa)

Health cash plan

- claim back on everyday healthcare costs

Life Assurance

- 4x your salary

Group Income Protection

- 75% salary during long-term illness

Enhanced parental leave

Access to

Perkbox

- 4,000+ perks and discounts

Cycle to Work scheme

Generous pension contributions

Training budgets

and

reimbursement for professional development

Flexible working model

and a collaborative team culture

Apply Now!

At ClearCourse, we value

curiosity, diversity, and collaboration

, and we're committed to building a workplace where you can learn, grow, and thrive.


Benefits:


Casual dress Company events Company pension Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Store discount
Work Location: In person